A woman using a contactless mobile phone payment in a florist shop.

Information for consumers

How we help and protect consumers.

💡 Did you know…

The systems we regulate process over 40 billion transactions each year! We all pay for things every day, like groceries, clothing and transport, making payments the most-used financial service in the UK. Whether you mostly use cards, cash, or even cheques, the work of payments moves fast, and new ways of paying for things are always being developed. Our job is to make sure that as payments evolve, the systems underpinning them continue to work well for everyone.

In this section, you can learn more about types of payments, how our ongoing work fits into this, as well as more about us and our vision for payments.