The PSR participates in the FCA’s whistleblowing programme.

Anyone wishing to blow the whistle on malpractice in relation to payment systems (or the services they provide) can contact us via the FCA’s Intelligence Department.

What to do if you want to report your employer’s practices to the PSR

The PSR is a ‘prescribed person’ under the Public Interest Disclosure Act (PIDA), which provides a statutory framework for protecting workers from detriment if they blow the whistle on their employer.

The PSR encourages whistleblowers to use the procedures in their own workplace first. If there aren't any, you don't feel comfortable doing that, or your concerns have been ignored, then you can contact the PSR via the FCA’s Intelligence Department.

Before you contact us

Read the whistleblowing section on the FCA’s website which tells you:

  • how to be a whistleblower
  • the law and your rights
  • how we use whistleblowing information

Contact details

If you want to blow the whistle you can either use the procedures where you work or contact the PSR via the FCA’s Intelligence Department.

Or you can write to us:

Payment Systems Regulator (Ref PIDA), c/o Intelligence Department, 12 Endeavour Square, Stratford, London, E20 1JN

Further information

FCA information on whistleblowing list of prescribed bodies and guidance

Whistleblowing charity Public Concern at Work

Our annual reports on whistleblowing disclosures