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News and updates
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Latest news
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News
- Payment Systems Regulator appoints Ofgem’s Hannah Nixon as managing director
- Legislative update: cheque imaging and payment systems access
- The Payment Systems Regulator sets out how it will regulate the £75 trillion industry that underpins UK’s everyday financial activity
- CP14/26: Regulatory fees and levies: policy proposals for 2015/16
- PSR industry consultation event
- PSR consultation event – watch in full
- Developing the Payments Strategy Forum
- Payment Systems Regulator completes leadership team with three senior appointments
- Payments Strategy Forum working group confirmed
- PSR directions to start from 30 April 2015
- The PSR is up and running
- New Payment Systems Regulator puts customers and payments users at the heart of the £75 trillion UK payment systems industry
- Latest legislative changes
- Timeframe extended for responding to consultation on PSR fees
- Tender for international comparisons of payment systems - research
- New appointments to the PSR Board
- Update on the Forum
- Payment Systems Regulator publishes annual report and accounts for year ending 31 March 2015
- Payment Systems Regulator appoints Ruth Evans as chair of the Payments Strategy Forum
- An update on our access work
- PSR PS 15/2: Final Guidance - Competition Act 1998 & Market Reviews, Market Studies and Market Investigation References
- Industry code of conduct for indirect access - our response
- Payment Systems Regulator confirms members of the new strategy-setting Payments Strategy Forum
- FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
- PSR meets important Forum milestone
- Forum Documents
- Forum starts work on issues raised by Payments Community
- CMA retail banking investigation - our response
- Payments UK looking for views on industry code of conduct for indirect access
- The application of the Interchange Fee Regulation in the UK
- PSR sets out how it will regulate the new EU Interchange Fee Regulation in the UK
- Provisional determination of card schemes that are subject to domestic interchange fee caps in the UK
- Report shows PSR is opening up payment systems and helping new players enter the banking sector
- Forum moves from set-up to implementation
- PSR appoints Paul Smith as Head of Policy
- The Forum updates the Payments Community - January 2016
- Payments Community Roundtable Documents
- Banks should sell their stake in UK payments infrastructure to help increase innovation and competition
- New report shines a light on the supply of indirect access to payment systems
- PSR CP 16/1: The application of the Payment Accounts Regulations in the UK
- Application of the IFR: phase 1 final guidance
- PSR issues final guidance on EU payment card legislation
- Statement on card schemes subject to domestic interchange fee caps in the UK
- The year ahead: Payment Systems Regulator publishes annual plan
- Statement on indirect access and governance requirements for card payment systems
- PS 16/2: The application of the Payment Accounts Regulations in the UK
- Financial services firms need to make merchant service charges more transparent, says regulator
- Changes to PSR General Directions 2, 3 and 4
- PSR responds to Bank of England plans to extend access to central bank money to non-banks
- PSR statement on European Union referendum result
- Andrew Bailey appointed as Non-Executive Director to the PSR Board
- PSR responds to perceptions survey
- A year in review: PSR publishes its Annual Report
- PSR responds to launch of the Payments Strategy Forum's draft strategy
- PSR CP 16/4: Our approach to handling applications under sections 56 and 57 FSBRA
- Access all areas: Supply of indirect access to payment systems improving says regulator
- Statement regarding the acquisition of Vocalink by Mastercard Incorporated
- Payments infrastructure needs reform, says regulator
- Payment Systems Regulator receives super-complaint from Which? on safeguards in the market for push payments
- PSR responds to updated code of conduct for indirect access
- Chair announced for new delivery group to oversee proposed consolidation of Bacs, Faster Payments Service and Cheque and Credit Clearing Company
- PSR CP16/5: Our proposed method for allocating the money we retain from financial penalties that we have imposed
- Hannah Nixon's speech at the Payments Strategy Forum's Final Strategy launch event
- Payments industry going through biggest shake-up in a generation
- PSR takes 'generational' step towards wholesale change of the payments infrastructure
- PSR kick-starts industry-wide effort to tackle payment scams
- Clarification on timetable for PSR fees
- PSR receives first application under section 57 FSBRA
- PSR sets out how it will identify payment system operators' role in tackling payment scams
- 2017 set to be a record breaking year for access to payment systems
- Recruitment: non-executive director for the PSR board
- Statement on card schemes subject to domestic interchange fee caps in the UK in 2017/18
- PSR publishes Annual Plan and outlines three new important pieces of work
- Annual Plan Launch Event
- Statement from the PSO Delivery Group
- Delivery plan announced for the consolidation of the operators of BACS, Faster payments Service and Cheque and Credit Clearing
- PSR responds to Bank of England announcement on blueprint for new UK Real Time Gross Settlements service
- PSR annual plan launch event highlights
- Regional stakeholder events: Leeds and Edinburgh
- PSR goes on the road: regional events announced for Leeds and Edinburgh
- John Griffith-Jones confirms plan to leave the PSR and FCA in March 2018
- PSR paves the way for competition in payment systems infrastructure
- Simon Ricketts appointed as Non-Executive Director to the Payments Systems Regulator Board
- Making a difference: Payment Systems Regulator publishes its annual report
- PSR responds to Competition and Markets Authority’s approval to create New Payments Systems Operator
- PSR responds to Bank of England announcement on extending access to RTGS accounts for non-bank payments service providers
- PSR encourages all users of payment services to take part in the Payment Strategy Forum's consultation on the future of UK payments
- Payment Systems Regulator welcomes appointment of first chair of New Payment System Operator
- PSR issues public censure on Cheque and Credit Clearing Company Ltd
- PSR consults on Regulatory Fees 2018/19
- New Payment System Operator formed
- PSR’s annual monitoring: CASS’s compliance with the Payment Account Regulations 2015
- The PSR confirms how it will monitor and enforce new EU rules on access to payment systems
- An update on our work to tackle payment scams
- Payment Systems Regulator sets out progress on work to tackle payment scams
- The PSR Panel announces appointment of six new members
- Our response to concerns about the future of Britain's free-to-use ATM network
- Charles Randell CBE appointed new Chair of the Payment Systems Regulator
- PSR responds to LINK’s announcement of changes to the UK’s ATM network
- Payment Systems Regulator confirms plans to protect victims of payment scams
- Another record year for access to payment systems; trend to continue into 2018
- PSR responds to UK Finance's annual fraud figures for 2017
- Payment Systems Regulator publishes Annual Plan 2018/19
- Statement on card schemes subject to domestic interchange fee caps in the UK in 2018
- Responses to CP 17/44: PSR regulatory fees
- Consolidation of UK Payment Systems Operators
- Shaping the future of data in payment systems
- PSR decision on Faster Payments Scheme request to extend the date for compliance with PSR Specific Direction 3 on competitive procurement of central infrastructure
- PSR’s approach to financial services legislation under the European Union (Withdrawal) Act
- Consolidation of UK retail payment systems is now complete
- Payment Systems Regulator comments on concerns about free-to-use ATM closures
- Payment Systems Regulator responds to LINK's announcement on interchange rate implementation
- 2017/18: A year of substantial progress
- Payment Systems Regulator announces market review into card-acquiring services
- HM Treasury publishes EU Exit Statutory Instrument for payment services and e-money
- PSR responds to LINK's first ATM Footprint Report
- PSR's annual monitoring 2018: CASS's compliance with the Payment Account Regulations 2015
- The PSR's 2018 information notices issued in relation to monitoring of article 5 of the EU Interchange Fee Regulation
- PSR responds to UK Finance's fraud data
- PSR welcomes today’s publication of an industry code to protect consumers against authorised push payment (APP) scams
- PSR responds to second Footprint Report from LINK
- HM Treasury publishes Payments Accounts (Amendment) (EU Exit) Regulations 2018: draft statutory instrument
- PSR responds to third ATM Footprint Report from LINK
- PSR opens consultation for Confirmation of Payee
- New Head of Policy and Chief Economist start work at the PSR
- PSR update on its market review into the supply of card-acquiring services
- PSR and FCA Boards appoint new members to decision-making committees
- PSR responds to the interim Access to Cash Review
- PSR confirms market review into card-acquiring services
- Hannah Nixon to leave the Payment Systems Regulator
- Launch of PSR's Annual Plan 2019-20
- PSR welcomes major boost in protection from Authorised Push Payment scams, to begin in May 2019
- Payment Systems Regulator welcomes Natalie Ceeney's review into access to cash
- PSR responds to UK Finance’s annual fraud figures for 2018
- PSR publishes Annual Plan 2019/20
- PSR announces appointments to the PSR Board
- PSR decision on Bacs request to extend the date for compliance with PSR Specific Direction 2 on competitive procurement of central infrastructure
- PSR responds to HM Treasury's commitment to protecting cash access
- Payment Systems Regulator opens follow-up consultation on Confirmation of Payee
- PSR welcomes new industry code that protects people from APP scams
- More improvements as new participants join payment systems
- PSR annual report and accounts 2018-19: press release
- Joint statement from the PSR, FCA, PRA and CMA about regulatory coordination
- Update on publication of the card-acquiring market review interim report
- PSR publishes detailed research into how people and business access cash
- PSR seeks feedback on its updated Powers and Procedures Guidance
- Payment Systems Regulator sets date for implementation of Confirmation of Payee
- PSR responds to LINK's new pilot and High Street Protected Scheme
- Payment Systems Regulator Board announces Chris Hemsley as Managing Director
- PSR to explore opening up access to data in the UK’s new payments architecture
- PSR's annual monitoring 2019: CASS's compliance with the Payment Account Regulations 2015
- PSR update on its approach to the profitability analysis for its market review into card-acquiring services
- PSR responds to Which?'s report on cash access
- The transformation of payments - Chris Hemsley gives inaugural speech as PSR Managing Director
- PSR responds to UK Finance's latest fraud report
- Payment Systems Regulator responds to UK Finance's local access to cash initiatives
- PSR responds to Barclays’s announcement about the removal of cash withdrawal services from Post Office branches
- Review of Specific Direction 8 (LINK)
- Warning about fraudsters posing as PSR employees
- PSR appoints Genevieve Marjoribanks as new Head of Policy
- PSR seeks views on competition and innovation in the UK’s New Payments Architecture
- PSR confirms changes to its board
- PSR revises Directions for regulated parties
- Joint statement from the FCA, BoE, PRA, CMA, PSR on the launch of the Financial Services Regulatory Initiatives Forum
- Update on publication of the card-acquiring market review interim report March 2020
- An update on the implementation of Confirmation of Payee
- PSR and FCA respond to the CMA’s guidance on business cooperation under competition law
- Payment Systems Regulator publishes Annual Plan and Budget for year 2020/21
- Supplier relief due to COVID-19
- Update on our work supporting cash access during the COVID-19 pandemic
- Update on our Call for input: Competition and Innovation in the UK's New Payments Architecture
- PSR responds to the Lending Standards Board's summary report on the CRM code
- The Financial Services Regulatory Initiatives Forum launches Grid to help financial firms’ planning
- Payment Systems Regulator appoints two new senior advisers
- PSR Board confirms appointment of non-executive director
- The FCA’s and PSR’s joint approach to Access to Cash
- PSR publishes updated Powers and Procedures Guidance (PPG) for regulated firms
- PSR announces development of new strategy for a changing world
- PSR confirms widespread implementation of name-checking system, Confirmation of Payee
- Update on Annual Report and Accounts 2019/20
- The Prescribed Persons (Reports on Disclosures of Information) Regulations 2017 Annual Report: 1 April 2018 – 31 March 2019
- Our annual reports on whistleblowing disclosures
- PSR announces development of new strategy for a changing world
- Consumer protection: Driving innovation and competition in real-time payments
- Payment Systems Regulator publishes Annual Report and Accounts for 2019/20
- PSR’s annual monitoring 2020: CASS’s compliance with the Payment Account Regulations 2015
- PSR announces provisional findings of card acquiring market review
- New Chair of Payment Systems Regulator Panel confirmed
- PSR quarterly update Summer 2020
- PSR consults on ways to reduce risks to the successful renewal of the UK’s interbank payment systems
- The PSR plans to bolster protections in payments
- Payment Systems Regulator publishes Annual Plan and Budget for 2021/22
- The PSR provisionally finds five companies broke the law by engaging in cartel behaviour in the pre-paid cards market
- PSR confirms appointment of Faith Reynolds as non-executive board director
- Access to cash – FCA and PSR joint statement
- PSR seeks views on next steps for all banks to deliver Confirmation of Payee
- PSR publishes new strategy designed to unlock the potential of UK payments
- PSR appoints former BBC chief economist, Natalie Timan, to lead new Strategy Analysis and Monitoring division
- Payment Systems Regulator publishes Annual Report and Accounts for 2020/21
- Payment Systems Regulator sets out decisions for reducing risks to the successful renewal of the UK’s interbank payments infrastructure
- The PSR and the PSR Panel Launches Digital Payments Initiative: Realising the Benefits of Digital Payments
- PSR appoints two new Senior Advisers
- PSR’s annual monitoring 2021: CASS’s compliance with the Payment Account Regulations 2015
- PSR completes review of protections for consumers making payments from one bank account to another
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- CoP Phase 2 response to call for views and APP update Oct 21
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- PSR announces plans to stop APP scams
- PSR statement on card scheme fees
- PSR outlines its proposal to ensure widespread coverage of Confirmation of Payee
- Payment Systems Regulator publishes its regulatory framework for the New Payments Architecture (NPA)
- PSR and the FCA respond to announcement from Cash Action Group (CAG)
- PSR updates Specific Directions 2 and 3 on Pay.UK to implement decisions on lowering risks to NPA delivery and publishes its response to the consultation on the new directions
- Extension to Specific Direction 8
- Access to interbank payment systems continues to grow
- PSR launches new strategy setting out key priorities over next five years
- The PSR fines five companies more than £33 million for cartel behaviour in the prepaid cards market
- PSR publishes remedies consultation for its card-acquiring market review
- The PSR’s work on card fees
- Aidene Walsh appointed Interim Chair of the PSR
- PSR finalises plans for the wider implementation of fraud prevention tool, Confirmation of Payee
- The situation in Ukraine
- Joint statement from HM Treasury, the PSR, FCA and CMA on the future oversight of Open Banking
- PSR Annual Plan puts focus on improving confidence and choice for payment systems users
- PSR welcomes the PSR Panel’s Digital Payments Initiatives report
- PSR fines NatWest Group banks £1.82m for overcharging interchange fees on credit cards
- PSR announces plans to make more financial firms provide Confirmation of Payee
- PSR sets out the details for its work on card fees
- Kate Fitzgerald appointed Interim Head of Policy of the PSR
- PSR sets out plans to help UK retailers get better deals for card-acquiring services
- PSR annual report highlights robust action and progress in protecting people
- PSR publishes its response to the PSR Panel's Digital Payments Initiative
- Bryan Zhang appointed Chair of Strategic Working Group for Open Banking
- PSR’s annual monitoring 2022: CASS’s compliance with the Payment Account Regulations 2015
- PSR sets out proposals to give greater protection against APP scams
- PSR finalises plans to help businesses save money on card services
- PSR directs 400 firms to introduce the payment protection measure, Confirmation of Payee
- PSR appoints Kate Fitzgerald as Head of Policy
- PSR sets out final plans in its market reviews into card fees to protect businesses and consumers
- PSR fines Barclays bank £8.4m for breaking interchange fee rule
- Chris Hemsley to be new CEO of UKRN alongside his role as PSR’s Managing Director
- PSR takes steps towards greater transparency on APP scam data across banks and building societies
- PSR sets out initial thinking on the impacts of cross-border interchange fee increases
- HM Treasury, CMA, PSR and FCA publish a joint statement to update on the future of open banking
- PSR's response to the Strategic Working Group’s final report on Open Banking
- Aidene Walsh confirmed as chair of the Payment Systems Regulator
- PSR responds to Treasury Select Committee's report on APP scam reimbursement
- PSR sets out proposed plans for the reporting of Authorised Push Payment scams
- PSR seeks views on papers for card scheme and processing fees market review
- Chris Hemsley's speech on collaborating to fight APP fraud
- PSR calls for views on how it determines financial penalties
- PSR confirms appointment of two new senior advisers
- PSR will publish data on how well customers are protected from scams
- PSR publishes Annual Plan and sets out an evolving approach for 2023/24 as new ways of paying develop
- Joint Regulatory Oversight Committee sets out recommendations for the next phase of open banking in the UK
- PSR sets out changes to its fees structure for 2023/24
- PSR appoints new General Counsel and Chief Operating Officer
- FCA and PSR Boards appoint new members to decision-making committees
- PSR completes new-look executive team with appointment of Oliver Hanmer as Head of Supervision and Compliance Monitoring
- Joint Regulatory Oversight Committee sets out next steps to help UK open banking grow
- PSR confirms new requirements for APP fraud reimbursement
- Joint Regulatory Oversight Committee publishes commercial pricing principles for open banking
- PSR responds to the Financial Services and Markets Bill receiving Royal Assent
- PSR seeks views on recent changes to fees charged by card schemes
- PSR takes first step in implementing new APP scam reimbursement requirements
- PSR responds to the Chancellor's launch of the Future of Payments Review 2023
- New annual report shows PSR’s positive impact in first year of its Strategy
- PSR seeks views on APP fraud reimbursement limit and consumer standard of caution
- PSR confirms the appointment of two new non-executive board directors
- PSR's annual monitoring 2023: CASS's compliance with the Payment Account Regulations 2015
- PSR consults on how it will require firms to reimburse APP fraud victims
- Update on publication of the cross-border interchange fees market review interim report
- PSR responds to Which?, Age UK, National Trading Standards and Victim Support
- PSR welcomes High Court decision to dismiss NoteMachine judicial review
- PSR publishes final approach to imposing financial penalties
- The Joint Regulatory Oversight Committee welcomes OBL’s submission of two data collection frameworks
- PSR publishes first APP scams performance report
- PSR and FCA Boards appoint new members to Competition Decisions Committees
- The PSR responds to the publication of the Future of Payments Review 2023
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News
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Thought pieces
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Thought pieces
- Making sure payment systems are fit to face unprecedented challenges
- Getting the right outcomes for the victims of APP scams
- The role of regulators in stimulating innovation
- Innovation: the ancient process central to economic growth
- Challenges to innovation
- Was sliced bread really the best thing?
- When market incentives fail consumers, the PSR must lead the way
- From consultation to inclusive design – the power of lived experience
- Competition... the final frontier?
- Video - The role of competition and the need for regulation
- Competition in Payments: One Size Does Not Fit All
- Video - The role of innovation in promoting competition that benefits consumers
- Should we maintain a cash system at any cost?
- How do we ensure that people and businesses can make the payments they need and want to in all circumstances?
- What's a payment worth to you?
- Choosing how to pay: how it works in South Korea
- If card payments are so good, why would I use anything else?
- Dimensions of choice in payments
- How do you solve a problem like protections in interbank payments?
- Competition - something to create benefits, not a benefit in itself
- Supporting the successful renewal of the UK’s interbank payment systems
- Successful leadership in a hybrid world
- Crypto assets and the PSR
- Why are interchange fees going up on UK-EU card transactions?
- The PSR’s work on card fees: next steps
- Unlocking account to account retail payments
- Unlocking account-to-account retail payments – functional capability
- Unlocking account-to-account retail payments – Ensuring an effective dispute process
- Unlocking account-to-account retail payments – Access and reliability
- Unlocking account-to-account retail payments – competitive pricing
- Why we're investigating card fees, the work we’re doing and how you can share your views with us
- Understanding digital barriers
- An introduction to our horizon scanning work
- What is money, why does it matter to payments, and Lord Byron’s holiday…
- Making law a reality – the Financial Services and Markets Act 2023
- PSR breakfast roundtable - Regulation and AI (Artificial Intelligence)
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Thought pieces
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Events
- PSR Annual Plan 2021/22 webinar
- Our proposed strategy webinars
- PSR Strategy Stakeholder Webinar
- Annual Plan 2022/23 stakeholder event
- Our Digital Payments Initiative workshop - 15 June 2022
- Authorised Push Payment Fraud TechSprint
- Roundtable discussion on our APP scams consultation
- Penalty policy statement roundtable
- Annual Plan 2023/24 stakeholder event
- Policy statement discussion: Fighting authorised push payment fraud: a new reimbursement requirement
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Speeches
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Speeches
- Chris Hemsley's inaugural speech as the PSR's Managing Director - The transformation of payments
- Genevieve Marjoribanks Payment Systems Innovation and Regulation Summit speech - 3 June 2020
- Genevieve Marjoribanks Westminster Business eForum speech – 19 May 2020
- Chris Hemsley's speech at the Westminster Business Forum - 23 January 2020
- Chris Hemsley's speech at Which?'s Cash Summit - 12 June 2019
- Matthew Cherry's speech for PSE Consulting Merchant Acquiring Conference, 14 November 2018
- Hannah Nixon's keynote speech - Annual Plan 2018/19 launch event
- Carole Begent’s speaker notes for the BLP and BIICL ‘Competition in Financial Services’ Conference
- Hannah Nixon's speech at the Payments Strategy Forum event
- Paul Smith's speech at the Payments Innovation Conference in South Africa
- Hannah Nixon's speech at the New Payment System Operator Update
- Paul Smith's speech at at the International Cards and Payments Conference 2017
- Hannah Nixon's speech at the PSR's Annual Plan launch event 2017
- The launch of ClearBank
- The regulatory challenges ahead - speech by Hannah Nixon at the Westminster Business Forum
- Hannah Nixon's keynote speech at the BBA Future of Payments Conference 2016
- UK payments sector - a perfect storm for new ideas and innovation
- Competition in the Payments Sector – a year in review of the PSR
- Paul Smith's speech at the Building Societies Association
- A tale of two market reviews
- From paper to reality
- Welcome from Hannah Nixon
- Opening remarks from Ruth Evans, chair of the Payments Strategy Forum
- The innovation challenge
- PayExpo 2015 Future of Payments Summit - keynote speech by Mark Falcon
- Mark Falcon's speech at the Association of Foreign Banks International Banking Conference
- A new regulator for a new world
- Payment systems: the regulatory challenge
- The future of payment systems – and the PSR
- Genevieve Marjoribanks Pay360 keynote speech - 18 March 2021
- Genevieve Marjoribanks Westminster eForum Policy Conference speech - 10 June 2021
- Chris Hemsley - speech given at the Lending Standards Board's industry event - a virtual view of self-regulation - 21 July 2021
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- GMarjoribanks speech 19 October 2021
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- Chris Hemsley speech for Counter Fraud Conference on mitigating public sector fraud – 23 February 2022
- Chris Hemsley Speech for Payments Leaders' Summit UK - 5 October 2022
- Chris Hemsley speech for Open Banking Expo - 20 October 2022
- Chris Hemsley Speech for Counter Fraud Conference: Collaboration - The Key to Tackling Fraud
- Aidene Walsh Speech for Innovate Finance Global Summit: Innovation
- Kate Fitzgerald Speech for Payments Leaders' Summit - 19 April 2023
- Aidene Walsh: Welcome address for PSR Annual Plan event – 9 May
- Chris Hemsley: Welcome address for PSR Annual Plan event – 9 May
- Natalie Timan: Panel introduction for PSR Annual Plan event 2023 - 9 May
- Chris Hemsley: Speech on fighting authorised push payment fraud: a new reimbursement requirement - 7 June 2023
- Chris Hemsley's speech at the Payment Leaders' Summit on 11 October 2023
- Kate Fitzgerald's speech at Open Banking Expo - 19 October 2023
- Tessa Lyndon-Skeggs gives speech at Payments Leaders' Forum - 13 September 2023
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Speeches
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Latest news
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Publications
- News
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Consultations
- PSR CP 15/1: PSR competition concurrency guidance
- PSR CP 16/4: Draft guidance on our approach to handling applications under sections 56 and 57 FSBRA
- PSR CP16/4: Consultation paper on our approach to handling applications under sections 56 and 57 FSBRA
- PSR regulatory fees 2015/16 (CP15/26)
- CP 16/35: PSR regulatory fees 2017/18
- CP18/2 - Draft Specific Direction 8 - protected ATMs
- PSR CP 15/2: Voluntary redress schemes in competition cases
- CP 15/44: PSR regulatory fees 2016/17
- PSR CP 16/1 - Guidance on the PSR's approach for designation of alternative switching schemes under the Payment Accounts Regulations 2015
- PSR CP 16/1 - Consultation paper on the application of the Payment Accounts Regulations in respect of alternative arrangements
- Proposed changes to the reporting requirements for General Directions 2, 3 and 4
- CP16/11: PSR regulatory fees 2016/17
- CP 16/3: The application of the IFR - Phase 2 draft guidance
- CP16/3: The application of the Interchange Fee Regulation in the UK: Phase 2
- Onshoring EU Regulatory Technical Standards under the Interchange Fee Regulation
- CP 19/1 - Draft Specific Direction 4 - Competitive procurement of central infrastructure
- CP19/2 - Draft Specific Direction 9 - Crisis Communications (Visa)
- MR 18/1.3 - consultation on our proposed pass-through analysis
- PSR MR18/1.1 - Draft Terms of Reference: Market review into the supply of card-acquiring services
- Discussion Paper: Data in the Payments Industry
- Authorised push payment scams – PSR led work
- CP 15/14 - FCA regulated fees & levies: rates proposals 2015/16
- CP 17/44: PSR regulatory fees
- APP Scams - Annexes
- Review of the PSR Directions made in 2015 - Directions on access, governance and participants’ relationships with the PSR (General Directions 1-6 and Specific Direction 1)
- Supplementary document to FCA CP 15/14 on PSR fees
- Factsheet - Authorised push payment scams – PSR led work
- CP18/8: PSR regulatory fees
- Lipis report on international fraud practices
- PSR CP 14/1: A new regulatory framework for payment systems in the UK
- Stopping the scammers - an infographic
- PSR CP17/1: Direct Debit Facilities Management – Switching service provider
- CP 17/30: PSR regulatory fees 2018/19
- CP 17/9: PSR regulatory fees 2017/18
- Authorised push payment scams: the role of operators - draft Terms of Reference
- PSR CP16/5: Draft Financial Penalty Scheme
- Authorised push payment scams - the role of operators: Call for input from PSPs
- CP 15/3 - The application of the Interchange Fee Regulation in the UK: Phase 1
- PSR CP 14/1 - Factsheet
- Annex 3 - letter from GoCardless
- PSR CP16/5: Consultation paper on our proposed method for allocating the money we retain from financial penalties that we have imposed
- GC 15/2 - Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
- Call for Input: Card Payment Systems
- The Payment Services Regulations 2017 – the PSR’s draft approach to monitoring and enforcement
- CP19/4 - Confirmation of Payee - Response to the first consultation and draft specific direction for further consultation
- CP 18/4 - Responses to our consultation on general directions for the implementation of Confirmation of Payee
- CP19/5 - Call for views: Review of the structure of LINK interchange fees
- MR18/1.4 - Consultation on our proposed approach to the merchant survey
- CP19/6 - Call for views: The PSR’s research into cash access, use and acceptance
- CP19/6 - Appendices to full research report into cash research
- CP19/6 - Full research report into cash access, use and acceptance
- CP 18/4 - Consultation on general directions for the implementation of Confirmation of Payee
- CP19/7 - PSR Powers and Procedures Guidance Consultation
- Decision on the review into our 'day one' Directions and CP19/3 - Consultation on proposed Directions
- CP20/1- Confirmation of Payee: Proposal to vary Specific Direction 10
- CP20/1: Proposal to vary Specific Direction 10 - Stakeholder submissions to consultation
- Full responses to our Call for Views on our first annual review Specific Direction 8
- CP20/2 - Call for input: Competition and Innovation in the UK's New Payments Architecture
- Full responses to our consultation on our Powers and Procedures Guidance
- Call for views: Second review of Specific Direction 8 (LINK)
- CP21/2: Consultation on delivery and regulation of the New Payments Architecture
- CP21/3 Authorised push payment scams – call for views
- CP21/4 Consumer protection in interbank payments – call for views
- CP21/5 - Interchange Fee Regulation (IFR) Guidance: EU withdrawal consequential changes
- CP21/6 - Confirmation of Payee - Phase 2 Call for Views
- CP21/8 - Lowering risks to delivery of the New Payments Architecture
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- CP21/9: Draft Specific Direction on maintaining free-to-use ATMs
- CP21/10 Authorised push payment (APP) scams consultation paper
- CP21/11 Confirmation of Payee: Ending dual running consultation paper
- CP22/1: Card-acquiring market review initial remedies consultation
- CP22/2: Confirmation of Payee: Requirements for further participation in CoP
- CP 22/1: Stakeholder submissions
- CP 22/3: Card-acquiring market review remedies provisional decision
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- CP 22/3: Stakeholder Submissions
- CP 22/5: Revised approach to APP scams Measure 1, Metric C process
- CP22/6: PSR regulatory fees
- CP23/1: APP scams data publishing guidance
- CP23/2: Proposed revised penalty statement consultation
- Call for views: First review of Specific Direction 12 (LINK)
- CP 23/4: APP fraud reimbursement requirement - draft legal instruments
- PSR CP 14/1 - Supporting Paper 1: The PSR and UK payments industry
- PSR CP 14/1 - External reports: London Economics report on competition and collaboration
- Non-confidential responses to the March 2014 PSR call for inputs
- PSR CP 14/1 - Supporting Paper 5: Interchange fees
- PSR CP 14/1 - Supporting Paper 4: Access to payment systems
- PSR CP 14/1 - Questionnaire on access to interbank payment systems
- PSR CP 14/1 - External reports: Ofcom / PSR joint study
- PSR CP 14/1 - Supporting Paper 6: Regulatory tools
- PSR CP 14/1 - External reports: Accenture governance report
- PSR CP 14/1 - External reports: KPMG infrastructure report
- PSR CP 14/1 - External reports: RPI regulatory approach report
- PSR CP14/1 - Consultation questions response template
- PSR CP 14/1 - Supporting Paper 3: Ownership, governance and control of payment systems
- PSR CP 14/1 - Questionnaire on Access to Card Payment Systems
- PSR CP 14/1 - Supporting Paper 2: Payments industry strategy and areas for collaboration
- PSR CP 14/1 - External reports: RPI paper on international approaches
- PSR CP 14/1 - External reports: Accenture innovation report
- Responses to PSR CP 14/1 - R to Y
- Responses to PSR CP 14/1 - A to B
- Responses to PSR CP 14/1 - I to P
- Responses to PSR CP 14/1 - C to H
- Responses to our consultation on the development of a contingent reimbursement model
- Summary of key comments from submissions to PSR consultation CP18/2
- Consultation on our merchant survey questionnaire
- Review of 'day one' directions - Responses to consultation CP18/1
- Pay.UK’s responses to our consultation on the delivery of the NPA
- Responses to call for input on competition and innovation in the New Payments Architecture
- Responses to remedies consultation: Market review into the ownership and competitiveness of infrastructure provision
- Factsheet - Outcome of our consultation about a contingent reimbursement model
- Access to cash factsheet - July 2020
- CP 23/7: APP fraud: The consumer standard of caution
- CP 23/6: APP fraud: Excess and maximum reimbursement level for FPS and CHAPS
- CP23/8: APP fraud: APP scams measure 1 cycle 2 additional changes to timeline and reporting periods
- CP23/5: APP fraud: APP scams measure 1 reporting guidance second cycle
- CP23/9: Consultation on proposed revisions to our Powers and Procedures Guidance
- CP23/10: Specific Direction on FPS participants - implementing the reimbursement requirement
- CP23/11: Generally applicable requirements - draft review framework
-
Annual Plans and Reports
- Payment Systems Regulator Annual Report and Accounts 2014/2015
- PSR Annual Report 2015/16 - factsheet
- Payment Systems Regulator Annual Report and Accounts 2015/16
- Payment Systems Regulator Annual Plan and Budget for 2016/17
- Payment Systems Regulator Annual Plan and Budget for 2018/19
- Payment Systems Regulator Annual report and accounts 2017/18
- Payment Systems Regulator Annual Plan and Budget 2015/16
- PSR Panel annual report 2015/16
- Factsheet - Annual Plan 2018/19
- Policy Work Programme
- PSR Panel Annual Report 2017/18
- Payment Systems Regulator Annual Plan 2014/15
- PSR Stakeholder reputation survey 2017
- PSR Panel annual report 2016/17
- Payment Systems Regulator Annual Plan and Budget for 2017/18
- Payment Systems Regulator Annual Report and Accounts 2016/17
- PSR Annual Report 2016/17 - factsheet
- Perceptions Research 2016
- Payment Systems Regulator Annual Plan and Budget 2019/20
- Factsheet - Annual Plan 2019/20
- Payment Systems Regulator Annual Report and Accounts 2018/19
- Factsheet - Annual Plan and Budget 2020/21
- Payment Systems Regulator Annual Plan and Budget 2020/21
- The Payment Systems Regulator Limited Annual Report and Accounts 2019/20
- Factsheet - Annual Report and Accounts 2019/20
- Payment Systems Regulator Annual Plan and Budget 2021/22
- Factsheet - Annual Plan and Budget 2021/22
- Factsheet - Annual Report and Accounts 2020/21
- Payment Systems Regulator Annual Report and Accounts 2020/21
- Payment Systems Regulator Annual Plan and Budget 2022/23
- Payment Systems Regulator Annual Report and Accounts 2021/22
- Factsheet – Annual Report and Accounts 2021/22
- Payment Systems Regulator Annual Plan and Budget 2023/24
- Factsheet - Annual plan and budget 2022/23
- Payment Systems Regulator Annual Report and Accounts 2022/23
- Factsheet - Annual report and accounts 2022/23
- Factsheet - 2023/24 Annual Plan and Budget
- PSR Annual Report 2017/18 - factsheet
- PSR Annual Plan and budget 2017/18 - Factsheet
-
Market reviews
- PSR MR15/1.1 - Final terms of reference: market review into the supply of indirect access to payment systems
- PSR MR15/2.2 - Annex
- PSR MR15/2.1 - Final terms of reference: market review into the ownership and competitiveness of infrastructure provision
- PSR MR15/1.2 - Annexes
- Responses to our interim report on the ownership and competitiveness of infrastructure provision in payment systems
- PSR MR15/1.3 - Final report: market review into the supply of indirect access to payment systems
- PSR MR15/1.3 - Factsheet
- PSR MR15/1.2 - Factsheet
- MR15/2.3 - Factsheet
- Responses to our final report on the ownership and competitiveness of infrastructure provision in payment systems
- PSR MR15/2.3 – Final report: market review into the ownership and competitiveness of infrastructure provision
- Survey for payment service providers
- Costs and benefits of migration to ISO 20022 in SEPA - Final Report
- PSR MR15/2.2 - Interim report: market review into the ownership and competitiveness of infrastructure provision
- Lipis report: Payment system ownership and access model
- PSR MR15/1.2 - Access theory and practice report
- PSR MR15/1.2 - Interim report: market review into the supply of indirect access to payment systems
- MR15/2.2 - Factsheet
- PSR MR15/1 Market review into the supply of indirect access to payment systems - draft terms of reference
- PSR MR15/2.4 - Annex 3
- PSR MR15/2.5 - Annex 3
- PSR MR15/2.3 - Annexes
- PSR MR15/2.4 - Annexes 1 & 2
- PSR MR15/2 Market review into the ownership and competitiveness of infrastructure provision - draft Terms of Reference
- MR 15/2.5 Market review into the ownership and competitiveness of infrastructure provision: remedies decision
- MR 15/2.4 Market review into the ownership and competitiveness of infrastructure provision: remedies consultation
- Responses to our interim report on the supply of indirect access to payment systems
- PSR MR15/1 Responses to indirect access market review draft terms of reference
- PSR MR15/2 Responses to infrastructure market review draft terms of reference
- MR18/1.3 - Responses to our proposed pass-through analysis
- MR18/1.6 - Consultation on our proposed approach to the profitability analysis
- MR18/1.4 - Responses to our proposed approach to the merchant survey
- MR18/1.6 - Responses to our consultation on our proposed approach to the profitability analysis
- MR18/1.4 - Our merchant survey questionnaire
- MR18/1.5 Responses to our consultation on the merchant survey questionnaire
- MR18/1.6 - Responses to our proposed profitability analysis consultation
- MR18/1.7 Annex on merchant survey technical report
- MR18/1.7 Annex on merchant survey results
- MR18/1.7 Annex 5 - Barriers to entry and expansion - Card-acquiring market review
- MR18/1.7 - Glossary - Card-acquiring market review
- MR18/1.7 - Annex 4 - Scheme fees - Card-acquiring market review
- MR18/1.7 Annex 1 - Industry background - Card-acquiring market review
- MR18/1.7 Annex 2 - Pass-through analysis - Card-acquiring market review
- MR18/1.7 Annex 3 - Financial Review - Card-acquiring market review
- MR18/1.7 - Market review into the supply of card-acquiring services: Interim report
- Merchant survey disclosure in the market review into card-acquiring services
- mr18-1-8-card-acquiring-report-final
- MR22/1.1: Market review of card scheme and processing fees
- MR22/2.1 Market review of UK-EEA consumer cross-border interchange fees
- MR22/1.2: Final terms of reference for scheme and processing fees market review
- MR22/2.3: Cross-border interchange fees stakeholder input summary
- MR22/2.2: Final terms of reference for cross-border interchange fees market review
- MR22/1.3: Scheme and processing fees stakeholder input summary
- MR22/1.1: Stakeholder submissions on scheme and processing fees draft terms of reference
- MR22/2.1: Stakeholder submissions on cross-border interchange fees draft terms of reference
- MR22/2.4 Impact of the UK-EEA cross-border interchange fee increases working paper
- MR22/1.4: Competitive constraints in card payment systems call for evidence
- MR22/1.5: Approach to profitability analysis working paper
- MR22/1.6: Recent changes to scheme and processing fees working paper
- MR22/2.5 Cross-border interchange fees: stakeholder feedback to discussion of impacts working paper
- MR22/2.4 Cross-border interchange fees: stakeholder submissions on discussion of impacts working paper
- PSR MR15/2.5 - Annexes 1 & 2
- PSR MR18/1.2 - Final terms of reference: market review into the supply of card-acquiring services
- Responses to draft Terms of Reference to card-acquiring services market review
- Card-acquiring services market review: General submissions received in Q1 2019 (other than in response to consultations)
- Card-acquiring services market review: General submissions received in Q1 2020 (other than in response to consultations)
- Pass-through disclosure in the market review into card-acquiring services
- Draft undertakings for the confidentiality ring used for pass-through disclosure
- Summary of stakeholder roundtables on card scheme and processing fees
- Summary of stakeholder roundtables on cross-border interchange fees
- Implementation advice for card-acquiring market remedies
- Findings of independent research testing for card-acquiring market remedies
- Factsheet - Market review into the supply of indirect access to payment systems
- Factsheet - Market review into the ownership and competitiveness of infrastructure provision
- MR15/2.5 - Factsheet
- MR15/2.4 - Factsheet
- Factsheet: Note to point-of-sale terminal providers
- Survey for payment service providers - market review of the supply of indirect access to payment systems
- MR22/1.7: Stakeholder input (and non-confidential responses) to the competitive constraints call for evidence and profitability working paper
- MR22/1.8: Stakeholder roundtables on scheme and processing fees summary
-
Policy statements
- Policy Statement 16/1: The application of the Interchange Fee Regulation in the UK - Phase 1
- Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
- Policy Statement 16/3: The application of the Interchange Fee Regulation in the UK - Phase 2
- PS 15/25: PSR regulatory fees 2015/16
- The Competition and Markets Authority's guidance on voluntary redress schemes
- PSR voluntary redress scheme application existing infringement decision
- PSR voluntary redress scheme application: no pre-existing infringement decision
- The approval of voluntary redress schemes for infringements of competition law
- Final guidance on the PSR's approach as a competent authority for designation of alternative switching schemes under the PARs
- PS 16/2: The application of the PARs 2015 in respect of alternative arrangements for switching accounts
- Final Super-complaints Guidance
- PS 18/12: PSR regulatory fees
- Outcome of consultation on the development of a contingent reimbursement model
- The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement - factsheet
- PSR regulatory fees: 2018/19 fees figures
- Authorised push payment scams: the role of payment system operators – final Terms of Reference
- PSR PS 15/1: A new regulatory framework for payment systems in the UK
- PSR PS17/1: Our decision on the Financial Penalties Scheme
- The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement
- Contactless mobile payments - our report
- PS17/17 PSR regulatory fees 2017/18
- Competition Act 1998 (CA98) Guidance
- PSR PS17/3: Direct Debit Facilities Management – Switching providers - decision on changes to the Bacs Direct Debit rules
- Markets Guidance
- PS16/17 PSR regulatory fees 2016/17
- Application for designation under the Payment Accounts Regulations (PARS)
- Decision on designation under the Payment Accounts Regulations (PARs)
- Factsheet - PSR Policy Statement 15.1
- PSR PS 15/1A: Annexes to the Policy Statement
- Responses to consultation feedback and final guidance documents
- PSR PS19/2: Specific Direction 4a (Procurement: LINK)
- CP19-2: Responses to our consultation on Specific Direction 9 (Crisis Communications: Visa)
- PSR PS19/3 - Specific Direction 9 (Crisis Communications: Visa)
- Access and governance report on payment systems: update on progress
- CP19/4: Responses and our final decision on our consultation on Specific Direction 10 (Confirmation of Payee)
- CP19/4 Full responses to our consultation on Confirmation of Payee
- RP19/1 - Data in the payments industry: Response to our discussion paper
- DP18/1: Data in the Payments Industry - Responses to our discussion paper
- PS20/1: Response to our consultation on varying Specific Direction 10 and decision
- PS19/4 - Specific Direction 10 (Confirmation of Payee)
- RP20/1 – Our final revised ‘day one’ Directions and response to consultation
- CP19/5 - Responses to our discussion paper on the LINK interchange fee structure and summary of our roundtable discussion
- First annual review of Specific Direction 8 (2020)
- CP19/6: Responses to our Call for Views on our research into cash access, use and acceptance, and summary of our roundtable discussion
- Application of the IFR: Final guidance
- RP20/2 - Revision of our Powers and Procedures Guidance (PPG): Response to consultation on revisions to our PPG
- Specific Direction 10 (Confirmation of Payee) (Varied February 2020)
- Regulatory Technical Standards Regulation under the UK Interchange Fee Regulation as applies in the UK
- Second annual review of Specific Direction 8 (2021)
- ps21-1-ifr-revised-2021
- ifr-guidance-2021
- ps21-2-consumer-protection-response-to-cp21-4
- RP21-1 response to CoP phase 2 CP21-6
- PSR PS21/3: New Payments Architecture (NPA) regulatory framework published
- PSR RP21/2: Lowering risks to the New Payments Architecture (NPA) delivery – final changes to Specific Directions 2 and 3
- Access and Governance Report on Interbank Payment Systems January 2022
- PS22/1 Confirmation of Payee: response to consultation CP21/11 ending dual running
- PS22/2: Card-acquiring market remedies: Final decision
- PS22/3 Extending Confirmation of Payee coverage
- PS23/1 APP scams: Measure 1 - Collection and publication of performance data
- PS23/2: PSR regulatory fees
- PS23/3: Fighting authorised push payment fraud: a new reimbursement requirement
- Joint Regulatory Oversight Committee: Principles for commercial frameworks for premium APIs
- Fighting APP Fraud: a new reimbursement requirement – policy statement discussion slides
- PSR response to Digital Payments Initiative report
- PSR Panel's Digital Payments Initiative report
- Digital Payments Initiative: Barriers to using digital payments
- Revised Penalty Statement 2023
- Publishing APP fraud data: A guide for PSPs
-
Corporate information
- PSR Panel Terms of Reference
- PSR Board minutes - January 2015
- PSR Board minutes - November 2014
- PSR Board minutes - October 2014
- PSR Board minutes - September 2014
- PSR Board minutes - April 2014
- PSR Board minutes - July 2014
- PSR Board minutes - May 2014
- Corporate governance of the PSR Limited
- DRAFT PSR internal review process explained
- PSR Board minutes - February 2015
- PSR Board minutes - 4 June 2015
- PSR Board minutes - 18 June 2015
- PSR Board minutes - 12 May 2015
- PSR Board minutes - March 2015
- Carole Begent Q2 2015
- Carole Begent Q3 2015
- Q1 2019 Gifts, hospitality and expenses: Carole Begent
- Q2 2016 Gifts Hospitality Expenses Carole Begent
- Q1 2016 Gifts Hospitality Expenses Carole Begent
- Q3 2016 Gifts Hospitality Expenses Carole Begent
- Q4 2016 Gifts Hospitality Expenses Carole Begent
- Q2 2017 Gifts Hospitality Expenses Carole Begent
- Q3 2017 Gifts Hospitality Expenses Carole Begent
- Q1 2017 Gifts Hospitality Expenses Carole Begent
- Q4 2015/16 Gifts Hospitality Expenses Carole Begent
- Carole Begent Q1 2015
- Q4 2018 Gifts, hospitality, expenses: Carole Begent
- Q3 2018 - Gifts, Hospitality & Expenses: Carole Begent
- Hannah Nixon Q2 2015
- Hannah Nixon Q1 2015
- Hannah Nixon Q3 2015
- Q4 2017 Gifts Hospitality Expenses Hannah Nixon
- Q2 2017 Gifts Hospitality Expenses Hannah Nixon
- Q2 2016 Gifts Hospitality Expenses Hannah Nixon
- Q4 2016 Gifts Hospitality Expenses Hannah Nixon
- Q3 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
- Q1 2016 Gifts Hospitality Expenses Hannah Nixon
- Q3 2016 Gifts Hospitality Expenses Hannah Nixon
- Q3 2017 Gifts Hospitality Expenses Hannah Nixon
- Q2 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
- Q1 2017 Gifts Hospitality Expenses Hannah Nixon
- Q4 2015/16 Gifts Hospitality Expenses Hannah Nixon
- Q4 2018 Gifts, hospitality, expenses: Hannah Nixon
- Mark Falcon Q2 2015
- Mark Falcon Q1 2015
- PSR events and costs Q2 2015
- PSR Board minutes - 21 July 2015
- PSR Board minutes - 22 October 2015
- PSR Board minutes - 27 January 2016
- PSR Board minutes - 27 November 2015
- PSR CMA memorandum of understanding
- PSR Board minutes - 30 September 2015
- PSR Board minutes - 11 May 2016
- PSR Board minutes - 22 June 2016
- MoU between PSR and other financial regulators
- PSR Panel recruitment process
- PSR Board minutes - 9 March 2016
- PSR Board minutes - 14 September 2016
- PSR Board minutes - 13 July 2016
- PSR Board minutes - 8 December 2016
- PSR Board minutes - 9 November 2016
- PSR Board minutes - 22 March 2017
- Annual Plan Launch - Event costs
- PSR Board minutes - 17 May 2017
- PSR Board minutes - 21 June 2017
- The Business Impact Target 2017
- PSR Board minutes - 13 September 2017
- Q2 2017 Stakeholder event costs
- Egress user guide
- PSR Board minutes - 5 July 2017
- PSR Board minutes - 24 January 2018
- Review of the PSR Board's effectiveness
- Protocol between the Financial Conduct Authority and the Payment Systems Regulator on the enforcement of Regulation 105 of the Payment Services Regulations 2017
- Business Impact Target 2018
- PSR Board minutes - March 2018
- PSR Board minutes - June 2018
- PSR Board minutes - July 2018
- PSR Board minutes - May 2018
- PSR Board minutes - September 2018
- Memorandum of Understanding about monitoring the IFR
- PSR Board minutes - November 2018
- PSR regulatory fees: 2019/20 fees figures
- PSR Board minutes - 19 January 2017
- PSR Board minutes - 22 November 2017
- PSR Board minutes - March 2019
- Senior Managers Regime - PSR statements of responsibility
- Senior Managers Regime - Management responsibilities
- PSR Board minutes - January 2019
- PSR Board minutes - November 2019
- Q2 2019 Gifts, hospitality and expenses: Chris Hemsley
- PSR Board minutes - September 2019
- PSR Board minutes - October 2019
- PSR Board minutes - July 2019
- Q1 2019 Gifts, hospitality and expenses: Chris Hemsley
- Conflict of Interests policy for Non-Executive Directors
- PSR Board minutes - June 2019
- Q4 2019 Gifts, hospitality and expenses: Chris Hemsley
- PSR Board minutes - March 2020
- Q3 2019 Gifts, hospitality and expenses: Chris Hemsley
- PSR Board minutes - January 2020
- PSR Panel Annual Report 2019/20
- PSR Panel Annual Report 2018/19
- PSR internal review process explained
- PSR Board minutes - June 2020
- PSR Board minutes - May 2020
- PSR Board minutes - July 2020
- PSR regulatory fees: 2020/21 fees figures
- PSR regulatory fees: 2021/22 fees figures
- PSR regulatory fees: 2022/23 fees figures
- PSR regulatory fees: 2023/24 fees figures
- PSR Board Minutes - 15 March 2023
- PSR Board Minutes - 16 March 2023
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Chris Hemsley
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Faith Reynolds
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Tommaso Valletti
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Simon Ricketts
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Aidene Walsh
- Q2/Q3 2022/23 Gifts, hospitality and expenses: David Geale
- PSR Board Minutes - 17 May 2023
- PSR Board Minutes - January 2023
- MoU between the PSR and the Lending Standards Board (LSB)
- PSR Board Minutes - September 2022
- PSR Board Minutes - July 2022
- PSR Board Minutes - January 2022
- PSR Board Minutes - June 2022
- PSR Board Minutes - March 2022
- PSR Board Minutes - November 2022
- PSR Board Minutes - May 2022
- Directorships and other positions
- Disclosure of financial interests
- PSR Board Minutes - November 2021
- PSR Board Minutes - September 2021
- PSR Board minutes - July 2021
- PSR Board minutes - January 2021
- PSR Board minutes - May 2021
- PSR Board minutes - March 2021
- PSR Board minutes - June 2021
- PSR Board minutes - August 2020
- PSR Board minutes - September 2020
- PSR Board minutes - November 2020
- Q4 2021/22 Gifts, hospitality and expenses: Chris Hemsley
- Q1 2020 Gifts, hospitality and expenses: Chris Hemsley
- Q2 2020 Gifts, hospitality and expenses: Chris Hemsley
- Q2 2021 Gifts, hospitality and expenses: Chris Hemsley
- Q1 2021 Gifts, hospitality and expenses: Chris Hemsley
- Q4 2020 Gifts, hospitality and expenses: Chris Hemsley
- Q3 2020 Gifts, hospitality and expenses: Chris Hemsley
- Payment Systems Regulator Panel Annual Report 2020-21
- PSR Board Effectiveness Review 2021
- Privacy Notice
- Administrative Priority Framework
- FOIA and environmental information regulations fees statement
- PSR Penalties Guidance
- Objectives Guidance
- Powers and Procedures Guidance - June 2020
- The PSR's Financial Penalty Scheme
- Draft Super-complaints Guidance
- The PSR Complaints Scheme
- Powers and Procedures Guidance
- PSR Responsibilities map and committee structure
- Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation - June 2020
- Business impact target 2022
- Business Impact Target 2021
- Business Impact Target 2019
- Business Impact Target June to December 2019
- PSR Panel Annual Report 2022-23
- Q2/Q3 2021/22 Gifts, hospitality and expenses: Natalie Timan
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Chris Hemsley
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Aidene Walsh
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Faith Reynolds
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Natalie Timan
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Kate Fitzgerald
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Tommaso Valletti
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Simon Ricketts
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Alex Olive
- Q2/Q3 2023/24 Gifts, hospitality and expenses: David Geale
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Kate Fitzgerald
- Q2/Q3 2022/23 Gifts, hospitality and expenses: Natalie Timan
- PSR Board Minutes - July 2023
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Natalie Golding
- Q2/Q3 2023/24 Gifts, hospitality and expenses: Joanna Whittington
-
Legal directions and decisions
- PSR General directions
- PSR Specific Direction 1
- PSR Specific Direction 7
- Specific direction 4
- Original Specific Direction 4
- Draft Variation of Specific Direction 4
- Specific Direction 17
- First Annual Review of Specific Direction 12
- Specific Direction 18
- Specific Direction 16
- Specific Direction 14
- Specific Direction 15
- Specific Direction 12
- Specific Direction 13
- Specific Direction 11
- Specific Direction 8
- Specific Direction 2
- Specific Direction 3
- Specific direction 6
- Specific Direction 1: Access (sponsor banks) (2020)
- Specific direction 5
- General Direction 1: Cooperative relationships with the PSR (2020)
- General Direction 5: Conflict of interest (FSBRA) (2020)
- General Direction 4: Service-user interests (interbank payment systems) (2020)
- General Direction 3: Access (PSRs 2017) (2020)
- General Direction 2: Access (FSBRA) (2020)
- Factsheet - Our revised 'day one' Directions
- Decision Notice: PSR investigation into Barclays' failure to comply with the IFR
- PSR non-confidential decision: anti-competitive conduct in the prepaid card services sector
- Decision Notice: PSR investigation into NatWest Group banks’ non-compliance with the Interchange Fee Regulation
- Decisions on applications for exemption from the requirement to introduce Confirmation of Payee (CoP) - July 2020
- Decision notice – Cheque and Credit Clearing Company Ltd (C&CCC)
- Forms
- PSR News
-
Access and governance reports
- Access and governance report 2015
- Visa Europe Ltd (Visa Europe) - compliance report for 2017
- Mastercard Inc - compliance report for 2017
- Faster Payments Scheme Ltd (FPSL) - compliance report for 2017
- CHAPS Clearing Company Ltd (CHAPS Co) - compliance report for 2017
- Cheque and Credit Clearing Company (C&CCC) - compliance report for 2017
- LINK Scheme Ltd (LINK) - compliance report for 2017
- Bacs Payment Schemes Ltd (BPSL) - compliance report for 2017
- Visa Europe Ltd (Visa Europe) - compliance report for 2016
- Bacs Payment Schemes Ltd (BPSL) - compliance report for 2016
- CHAPS Clearing Company Ltd (CHAPS Co) Faster Payments - compliance report for 2016
- Link Scheme Ltd (Link Scheme) - compliance report for 2016
- Cheque and Credit Clearing Company Ltd (C&CCCL) - compliance report for 2016
- Faster Payments Scheme Ltd (FPSL) - compliance report for 2016
- Mastercard Inc - compliance report for 2016
- Access and governance report - Annex: The operator's progress in 2016
- Access and governance report 2017 - factsheet
- Access and governance report on payment systems 2019 - Visa Europe
- Access and governance report on payment systems 2019 - Pay.uk
- Factsheet - access and governance report June 2019
- Access and governance report on payment systems 2017
- Factsheet - Access and governance report on payment systems 2018
- Access and governance report on payment systems 2019 - LINK Scheme Ltd
- Access and governance report on payment systems 2018 - update on progress
- Access and governance report on payment systems 2019 - Mastercard
-
Working group and forum documents
- First Forum meeting - draft minutes
- First Forum meeting - ANNEX 2 Summary of Discussions Held at the Payments Community Event
- First Forum meeting - ANNEX 1 Strategy Setting Principles and Priorities
- First Forum meeting - Strategy Setting Principles and Priorities
- First Forum meeting - Payments Strategy Forum Terms of Reference – Draft
- First Forum meeting - Forum Work Programme
- First Forum meeting - Composition of the Payments Strategy Forum
- First Forum meeting - Payments Strategy Forum Agenda
- First Forum meeting - Payments Community engagement
- Forum - draft terms of reference
- Payments Strategy Forum: call for members
- Working Group 2 - Discussion Paper 3 - Developing the Payments Strategy Forum terms of reference
- Working Group 2 - Agenda
- Working Group 3 - Presentation - How the Authorities will interact with the Forum
- Working Group 3 - Agenda
- Working Group 3 - Discussion paper 4 - Progress on terms of reference
- Working Group 1 - Agenda
- Working Group 1 - Discussion Paper 2 - Agreeing selection process for Independent Forum Chair
- Working Group 1 - Discussion paper 1 - Agreeing the objectives and scope of the Payments Strategy Forum
- Payments Strategy Forum Q&A
- Second Forum meeting - Horizon scanning working group terms of reference
- Second Forum meeting - Horizon scanning working group work plan
- Second Forum meeting - Horizon scanning working group report
- Second Forum meeting - Financial crime working group Forum report
- Second Forum meeting - Forum engagement
- Second Forum meeting - Annex 1: High level work programme
- Second Forum meeting - Payments Strategy Forum terms of reference - final
- Second Forum meeting - Payments Strategy Forum minutes 08102015 - final
- Second Forum meeting - Payments Strategy Forum agenda
- Second Forum meeting - draft minutes
- Second Forum meeting - Forum away day output
- Second Forum meeting - Forum strategy; objectives, principles and structure
- Second Forum meeting - Evaluation framework
- Second Forum meeting - High level work programme
- Second Forum meeting - Simplifying access to markets working group terms of reference
- Second Forum meeting - End user needs working group forum report
- Second Forum meeting - End user needs working group work plan
- Second Forum meeting - End user needs working group terms of reference - final draft
- Second Forum meeting - Simplifying access to markets working group work plan
- Second Forum meeting - Financial crime working group terms of reference
- Second Forum meeting - Financial crime working group work plan
- Second Forum meeting - Simplifying access to markets working group Forum report
- Payments Community Roundtables Agenda
- Payments Community Briefing Document - January 2016
- Payments Strategy Forum: Roundtable Presentation - January 2016
- PSO Delivery Group: Communications Approach
- PSO and UKPA SLT briefing - January 2017
- PSO DG Meeting summary 2 December 2016
- PSO DG Meeting summary 22 November 2016
- PSO DG Meeting summary 1 November 2016
- PSO DG Terms of Reference
- PSO DG Register of Interests
- PSO DG Meeting summary 24 January 2017
- PSO DG Meeting summary 10 January2017
- PSO DG Meeting summary 20 December 2016
- PSO DG Meeting summary 28 March 2017
- PSO DG Meeting summary 24 April 2017
- PSODG Revised Terms of Reference
- New Payment System Operator
- PSO DG Meeting summary 21 March 2017
- PSO DG Meeting summary 7 March 2017
- PSO DG Meeting summary 14 March 2017
- PSO DG Meeting summary 28 February 2017
- PSO DG Meeting summary 7 February 2017
- PSO DG Meeting summary 30 May 2017
- PSO DG Meeting summary 13 June 2017
- PSO DG Meeting summary 27 June 2017
- PSO DG Meeting Summary 11 July 2017
- PSO DG Meeting summary 17 May 2017
- FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 30 September 2020)
- FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 9 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 2 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 8 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 1 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 12 October 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 October 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 15 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 12 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 5 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (Terms of Reference)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 26 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 19 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 22 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 14 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (Terms of Reference)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (Terms of Reference)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 22 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 2 November 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 16 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 24 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 16 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 9 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 2 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 December 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 30 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 3 December 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 10 December 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (Terms of Reference)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 26 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 29 October 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 5 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 12 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 19 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 22 October 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 15 October 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 3 December 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 8 December 2020)
- FCA/PSR Access to Cash - Steering Group (meeting minutes - 18 December 2020) (1)
- FCA/PSR Access to Cash - Steering Group (meeting minutes - 16 October 2020)
- FCA/PSR Access to Cash - Steering Group (meeting minutes - 9 November 2020)
- Design of the Future Entity Working Group Terms of Reference
- Variable Recurring Payments (Non-Sweeping) Working Group Terms of Reference
- Consumer and SME Roundtable (minutes - 4 December 2020)
- Authorised push payment (APP) scams conference call – 30 March 2020
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Open letters
- PSR's open letter to the New Payment System Operator (NPSO)
- New Payment System Operator (NPSO) replies to PSR's open letter
- Joint Regulatory Oversight Committee letter to Open Banking Limited
- PSR response to HM Treasury and Bank of England digital pound consultation
- PSR's open letter to Specific Direction 10 banks and UK Finance - July 2021
- PSR responds to CMA
- Our letter to the Chair of the Treasury Select Committee about Britain's free-to-use cash machines
- Hannah Nixon's letter to the Chair of the Treasury Select Committee January 2018
- The PSR's letter to LINK
- PSR's open letter to Pay.UK Limited - May 2019
- PSR and Bank of England joint statement on PSODG report
- Factsheet - PSR response to Which? super-complaint
- Which? authorised push payment super-complaint: our response
- Super-complaint from Which?
- 2019 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
- 2020 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
- 2018 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
- Information requests from the PSR in relation to the EU Interchange Fee Regulation
- PSR's letter to Pay.UK on result of latest New Payments Architecture assurance point
- PSR Strategy documents
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