General Direction 2 requires the operator of Bacs, Faster Payments, and Cheque and Credit to have access requirements which are ‘POND’ (proportionate, objective and non-discriminatory), publish these access requirements, notify us of any changes, and provide us with an annual report containing access information.


This is the revised version of General Direction 2 we published in March 2020. We published the original General Direction 2 as a part of our ‘day one’ Directions in March 2015.

In March 2018 we consulted on reviewing these Directions to ensure that they remained relevant and proportionate, reflecting market realities, changes to legislation and potential future developments. In March 2019 we published our decision on the review into our ‘day one’ Directions and consultation on the proposed Directions.

We also published our response paper RP20/1 in March 2020, explaining how we considered consultation responses to finalise the wording of the Directions. 

The revised General Direction 2 came into effect on 5 April 2020.

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