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Payment Systems Regulator comments on concerns about free-to-use ATM closures

Published 12 07 2018

We are protecting the geographic spread of free-to-use ATMs and it is essential that we see free-to-use ATMs remain available to everyone.

Between December 2017 and May 2018, LINK reported that just over 500 ATMs were closed each month. Importantly, 85% were pay-to-use (where consumers are charged to withdraw money) and not free-to-use ATMs or those which should be protected because of our requirements. 

We have seen no evidence that protected ATMs are closing, but if people have evidence that suggests this is not the case, we want to hear about it.

If LINK does not meet our requirements to maintain the current geographic spread of ATMs and protect any free-to-use ATM that is more than 1km from another free-to-use ATM, we will intervene.