We said that, as we get closer to the anniversary of the first year of our APP scams policy, we would have an independent review carried out.
Following a robust assessment of a large number of strong bids, we can announce that we have appointed Frontier Economics to carry out the evaluation and independent review of the APP fraud policies the PSR has committed to and referred to in the National Payments Vision. This will be an independently conducted evaluation of the impacts of the relevant policies, with Frontier providing its own view at the review’s conclusion in the second quarter of 2026.
We expect Frontier to reach out to relevant stakeholders in due course to help gather insights and information. However, if you would like to offer up voluntary engagement with the independent review, please fill out the contact form below. We will pass on any contacts to Frontier for the purpose of engagement on this review.