We work across various areas of the payments industry, promoting competition and innovation that benefits everyone. This includes making sure payments are safe and secure.

We make sure payment service providers have fair access to payment systems, so that there there's a good range of options for people making payments. We work with the industry to make sure people can use cash when they want to, and to protect people if anything goes wrong with a payment.

We carry out market reviews to examine different areas in detail, so we can take the right action to support our objectives. And we work to make sure the payments industry's constant evolution works for the benefit of everyone who depends on it.

Upcoming regulatory changes:

As part of the Government's plans to consolidate the PSR into the Financial Conduct Authority (FCA), the two regulators have been working closely together to deliver a smooth transition of responsibilities. As part of this transition from PSR to FCA, staff based at the FCA are increasingly working in support of the delivery of PSR functions. This means that you may find your contact for a PSR matter is from the FCA. You may also find that, for the same reason, any information you provide to the PSR is received by, shared with, and/or processed by, staff based at the FCA.