Payment Systems Regulator
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  • About us
    • The PSR Strategy
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      • Board Minutes
      • Senior Managers Regime
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  • Payment Systems
    • Who we regulate
    • Payment systems explained
    • When you make a payment
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  • How we regulate
    • Regulatory framework
      • Legislation
      • General directions
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      • Written guidance
      • Legislation
      • General directions
      • Specific directions
      • Written guidance
    • Memorandums of Understanding
    • Competition
    • Complaints and disputes
      • Complaints
      • Which? super-complaint on payment scams
      • Disputes
      • Super-complaints
      • Complaints specific to the Payment Services Regulations 2017
      • Complaints
      • Which? super-complaint on payment scams
      • Disputes
      • Super-complaints
      • Complaints specific to the Payment Services Regulations 2017
    • Governance of payment systems
    • Decision making committees
    • Working with other regulators
  • Our work
    • Access to cash
      • Access to cash during Covid-19: identifying and managing temporary gaps in provision
      • Access to cash: long-term solutions
      • Update on our work supporting cash access during the COVID-19 pandemic
      • Access to cash coverage: PSR and FCA update - autumn 2021
      • Access to cash coverage in the UK 2021 Q3
      • Access to cash coverage in the UK 2021 Q4
      • Access to cash during Covid-19: identifying and managing temporary gaps in provision
      • Access to cash: long-term solutions
      • Update on our work supporting cash access during the COVID-19 pandemic
      • Access to cash coverage: PSR and FCA update - autumn 2021
      • Access to cash coverage in the UK 2021 Q3
      • Access to cash coverage in the UK 2021 Q4
    • Market reviews
      • Market review into the supply of card-acquiring services
      • Market reviews into card fees
      • Market review into the supply of card-acquiring services
      • Market reviews into card fees
    • Access
    • Card payments
      • The IFR
      • The IFR and Brexit
      • The IFR and consumers
      • The IFR and merchants
      • The IFR
      • The IFR and Brexit
      • The IFR and consumers
      • The IFR and merchants
    • Innovation
    • APP scams
    • New Payments Architecture (NPA)
    • Sector, Intelligence and Analysis (SIA)
    • Enforcement cases
    • The future oversight of Open Banking - Joint Regulatory Oversight Committee
    • Account-to-account payments
  • Information for consumers
    • Ways of paying
    • How we help you
    • Our vision for payments
    • Find out more
  • News & Updates
    • Latest news
      • News
      • News
    • Thought pieces
      • Thought pieces
      • Thought pieces
    • Our latest events across PSR
      • PSR Annual Plan 2021/22 webinar
      • Our proposed strategy webinars
      • PSR Strategy Stakeholder Webinar
      • Annual Plan 2022/23 stakeholder event
      • Our Digital Payments Initiative workshop - 15 June 2022
      • Authorised Push Payment Fraud TechSprint
      • PSR Annual Plan 2021/22 webinar
      • Our proposed strategy webinars
      • PSR Strategy Stakeholder Webinar
      • Annual Plan 2022/23 stakeholder event
      • Our Digital Payments Initiative workshop - 15 June 2022
      • Authorised Push Payment Fraud TechSprint
    • Speeches
      • Speeches
      • Speeches
  • Publications
    • News
      • PSR responds to CMA
      • Payments Strategy Forum: call for members
      • Information requests from the PSR in relation to the EU Interchange Fee Regulation
      • Super-complaint from Which?
      • Survey for payment service providers
      • Access and governance report 2015
      • Business Impact Target 2018
      • PSR and Bank of England joint statement on PSODG report
      • Protocol between the Financial Conduct Authority and the Payment Systems Regulator on the enforcement of Regulation 105 of the Payment Services Regulations 2017
      • Review of the PSR Board's effectiveness
      • Access and governance report on payment systems 2017
      • New Payment System Operator
      • Which? authorised push payment super-complaint: our response
      • Access and governance report on payment systems 2018 - update on progress
      • The Business Impact Target 2017
      • Factsheet - Access and governance report on payment systems 2018
      • New Payment System Operator (NPSO) replies to PSR's open letter
      • Factsheet - PSR response to Which? super-complaint
      • Access and governance report - Annex: The operator's progress in 2016
      • Access and governance report 2017 - factsheet
      • Payments Strategy Forum: Roundtable Presentation - January 2016
      • Payments Community Briefing Document - January 2016
      • First Forum meeting - draft minutes
      • PSR responds to CMA
      • Payments Strategy Forum: call for members
      • Information requests from the PSR in relation to the EU Interchange Fee Regulation
      • Super-complaint from Which?
      • Survey for payment service providers
      • Access and governance report 2015
      • Business Impact Target 2018
      • PSR and Bank of England joint statement on PSODG report
      • Protocol between the Financial Conduct Authority and the Payment Systems Regulator on the enforcement of Regulation 105 of the Payment Services Regulations 2017
      • Review of the PSR Board's effectiveness
      • Access and governance report on payment systems 2017
      • New Payment System Operator
      • Which? authorised push payment super-complaint: our response
      • Access and governance report on payment systems 2018 - update on progress
      • The Business Impact Target 2017
      • Factsheet - Access and governance report on payment systems 2018
      • New Payment System Operator (NPSO) replies to PSR's open letter
      • Factsheet - PSR response to Which? super-complaint
      • Access and governance report - Annex: The operator's progress in 2016
      • Access and governance report 2017 - factsheet
      • Payments Strategy Forum: Roundtable Presentation - January 2016
      • Payments Community Briefing Document - January 2016
      • First Forum meeting - draft minutes
    • Consultations
      • PSR CP 15/1: PSR competition concurrency guidance
      • PSR CP 16/4: Draft guidance on our approach to handling applications under sections 56 and 57 FSBRA
      • PSR CP16/4: Consultation paper on our approach to handling applications under sections 56 and 57 FSBRA
      • PSR regulatory fees 2015/16 (CP15/26)
      • CP 16/35: PSR regulatory fees 2017/18
      • CP18/2 - Draft Specific Direction 8 - protected ATMs
      • PSR CP 15/2: Voluntary redress schemes in competition cases
      • CP 15/44: PSR regulatory fees 2016/17
      • PSR CP 16/1 - Guidance on the PSR's approach for designation of alternative switching schemes under the Payment Accounts Regulations 2015
      • PSR CP 16/1 - Consultation paper on the application of the Payment Accounts Regulations in respect of alternative arrangements
      • Proposed changes to the reporting requirements for General Directions 2, 3 and 4
      • CP16/11: PSR regulatory fees 2016/17
      • CP 16/3: The application of the IFR - Phase 2 draft guidance
      • CP16/3: The application of the Interchange Fee Regulation in the UK: Phase 2
      • Onshoring EU Regulatory Technical Standards under the Interchange Fee Regulation
      • CP 19/1 - Draft Specific Direction 4 - Competitive procurement of central infrastructure
      • CP19/2 - Draft Specific Direction 9 - Crisis Communications (Visa)
      • MR 18/1.3 - consultation on our proposed pass-through analysis
      • PSR MR18/1.1 - Draft Terms of Reference: Market review into the supply of card-acquiring services
      • Discussion Paper: Data in the Payments Industry
      • Authorised push payment scams – PSR led work
      • CP 15/14 - FCA regulated fees & levies: rates proposals 2015/16
      • CP 17/44: PSR regulatory fees
      • APP Scams - Annexes
      • Review of the PSR Directions made in 2015 - Directions on access, governance and participants’ relationships with the PSR (General Directions 1-6 and Specific Direction 1)
      • Supplementary document to FCA CP 15/14 on PSR fees
      • Factsheet - Authorised push payment scams – PSR led work
      • CP18/8: PSR regulatory fees
      • Lipis report on international fraud practices
      • PSR CP 14/1: A new regulatory framework for payment systems in the UK
      • Stopping the scammers - an infographic
      • PSR CP17/1: Direct Debit Facilities Management – Switching service provider
      • CP 17/30: PSR regulatory fees 2018/19
      • CP 17/9: PSR regulatory fees 2017/18
      • Authorised push payment scams: the role of operators - draft Terms of Reference
      • PSR CP16/5: Draft Financial Penalty Scheme
      • Authorised push payment scams - the role of operators: Call for input from PSPs
      • CP 15/3 - The application of the Interchange Fee Regulation in the UK: Phase 1
      • PSR CP 14/1 - Factsheet
      • Annex 3 - letter from GoCardless
      • PSR CP16/5: Consultation paper on our proposed method for allocating the money we retain from financial penalties that we have imposed
      • GC 15/2 - Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
      • Call for Input: Card Payment Systems
      • The Payment Services Regulations 2017 – the PSR’s draft approach to monitoring and enforcement
      • CP19/4 - Confirmation of Payee - Response to the first consultation and draft specific direction for further consultation
      • CP 18/4 - Responses to our consultation on general directions for the implementation of Confirmation of Payee
      • CP19/5 - Call for views: Review of the structure of LINK interchange fees
      • MR18/1.4 - Consultation on our proposed approach to the merchant survey
      • CP19/6 - Call for views: The PSR’s research into cash access, use and acceptance
      • CP19/6 - Appendices to full research report into cash research
      • CP19/6 - Full research report into cash access, use and acceptance
      • CP 18/4 - Consultation on general directions for the implementation of Confirmation of Payee
      • CP19/7 - PSR Powers and Procedures Guidance Consultation
      • Decision on the review into our 'day one' Directions and CP19/3 - Consultation on proposed Directions
      • CP20/1- Confirmation of Payee: Proposal to vary Specific Direction 10
      • CP20/1: Proposal to vary Specific Direction 10 - Stakeholder submissions to consultation
      • Full responses to our Call for Views on our first annual review Specific Direction 8
      • CP20/2 - Call for input: Competition and Innovation in the UK's New Payments Architecture
      • Full responses to our consultation on our Powers and Procedures Guidance
      • Call for views: Second review of Specific Direction 8 (LINK)
      • CP21/2: Consultation on delivery and regulation of the New Payments Architecture
      • CP21/3 Authorised push payment scams – call for views
      • CP21/4 Consumer protection in interbank payments – call for views
      • CP21/5 - Interchange Fee Regulation (IFR) Guidance: EU withdrawal consequential changes
      • CP21/6 - Confirmation of Payee - Phase 2 Call for Views
      • CP21/8 - Lowering risks to delivery of the New Payments Architecture
      • CP21/5 stakeholder submissions to the Interchange Fee Regulation (IFR) Guidance: EU withdrawal consequential changes
      • CP21/4 stakeholder submissions to our call for views
      • CP21/9: Draft Specific Direction on maintaining free-to-use ATMs
      • CP21/10 Authorised push payment (APP) scams consultation paper
      • CP21/11 Confirmation of Payee: Ending dual running consultation paper
      • CP22/1: Card-acquiring market review initial remedies consultation
      • CP22/2: Confirmation of Payee: Requirements for further participation in CoP
      • CP 22/1: Stakeholder submissions
      • CP 22/3: Card-acquiring market review remedies provisional decision
      • PSR CP 15/1: PSR competition concurrency guidance
      • PSR CP 16/4: Draft guidance on our approach to handling applications under sections 56 and 57 FSBRA
      • PSR CP16/4: Consultation paper on our approach to handling applications under sections 56 and 57 FSBRA
      • PSR regulatory fees 2015/16 (CP15/26)
      • CP 16/35: PSR regulatory fees 2017/18
      • CP18/2 - Draft Specific Direction 8 - protected ATMs
      • PSR CP 15/2: Voluntary redress schemes in competition cases
      • CP 15/44: PSR regulatory fees 2016/17
      • PSR CP 16/1 - Guidance on the PSR's approach for designation of alternative switching schemes under the Payment Accounts Regulations 2015
      • PSR CP 16/1 - Consultation paper on the application of the Payment Accounts Regulations in respect of alternative arrangements
      • Proposed changes to the reporting requirements for General Directions 2, 3 and 4
      • CP16/11: PSR regulatory fees 2016/17
      • CP 16/3: The application of the IFR - Phase 2 draft guidance
      • CP16/3: The application of the Interchange Fee Regulation in the UK: Phase 2
      • Onshoring EU Regulatory Technical Standards under the Interchange Fee Regulation
      • CP 19/1 - Draft Specific Direction 4 - Competitive procurement of central infrastructure
      • CP19/2 - Draft Specific Direction 9 - Crisis Communications (Visa)
      • MR 18/1.3 - consultation on our proposed pass-through analysis
      • PSR MR18/1.1 - Draft Terms of Reference: Market review into the supply of card-acquiring services
      • Discussion Paper: Data in the Payments Industry
      • Authorised push payment scams – PSR led work
      • CP 15/14 - FCA regulated fees & levies: rates proposals 2015/16
      • CP 17/44: PSR regulatory fees
      • APP Scams - Annexes
      • Review of the PSR Directions made in 2015 - Directions on access, governance and participants’ relationships with the PSR (General Directions 1-6 and Specific Direction 1)
      • Supplementary document to FCA CP 15/14 on PSR fees
      • Factsheet - Authorised push payment scams – PSR led work
      • CP18/8: PSR regulatory fees
      • Lipis report on international fraud practices
      • PSR CP 14/1: A new regulatory framework for payment systems in the UK
      • Stopping the scammers - an infographic
      • PSR CP17/1: Direct Debit Facilities Management – Switching service provider
      • CP 17/30: PSR regulatory fees 2018/19
      • CP 17/9: PSR regulatory fees 2017/18
      • Authorised push payment scams: the role of operators - draft Terms of Reference
      • PSR CP16/5: Draft Financial Penalty Scheme
      • Authorised push payment scams - the role of operators: Call for input from PSPs
      • CP 15/3 - The application of the Interchange Fee Regulation in the UK: Phase 1
      • PSR CP 14/1 - Factsheet
      • Annex 3 - letter from GoCardless
      • PSR CP16/5: Consultation paper on our proposed method for allocating the money we retain from financial penalties that we have imposed
      • GC 15/2 - Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
      • Call for Input: Card Payment Systems
      • The Payment Services Regulations 2017 – the PSR’s draft approach to monitoring and enforcement
      • CP19/4 - Confirmation of Payee - Response to the first consultation and draft specific direction for further consultation
      • CP 18/4 - Responses to our consultation on general directions for the implementation of Confirmation of Payee
      • CP19/5 - Call for views: Review of the structure of LINK interchange fees
      • MR18/1.4 - Consultation on our proposed approach to the merchant survey
      • CP19/6 - Call for views: The PSR’s research into cash access, use and acceptance
      • CP19/6 - Appendices to full research report into cash research
      • CP19/6 - Full research report into cash access, use and acceptance
      • CP 18/4 - Consultation on general directions for the implementation of Confirmation of Payee
      • CP19/7 - PSR Powers and Procedures Guidance Consultation
      • Decision on the review into our 'day one' Directions and CP19/3 - Consultation on proposed Directions
      • CP20/1- Confirmation of Payee: Proposal to vary Specific Direction 10
      • CP20/1: Proposal to vary Specific Direction 10 - Stakeholder submissions to consultation
      • Full responses to our Call for Views on our first annual review Specific Direction 8
      • CP20/2 - Call for input: Competition and Innovation in the UK's New Payments Architecture
      • Full responses to our consultation on our Powers and Procedures Guidance
      • Call for views: Second review of Specific Direction 8 (LINK)
      • CP21/2: Consultation on delivery and regulation of the New Payments Architecture
      • CP21/3 Authorised push payment scams – call for views
      • CP21/4 Consumer protection in interbank payments – call for views
      • CP21/5 - Interchange Fee Regulation (IFR) Guidance: EU withdrawal consequential changes
      • CP21/6 - Confirmation of Payee - Phase 2 Call for Views
      • CP21/8 - Lowering risks to delivery of the New Payments Architecture
      • CP21/5 stakeholder submissions to the Interchange Fee Regulation (IFR) Guidance: EU withdrawal consequential changes
      • CP21/4 stakeholder submissions to our call for views
      • CP21/9: Draft Specific Direction on maintaining free-to-use ATMs
      • CP21/10 Authorised push payment (APP) scams consultation paper
      • CP21/11 Confirmation of Payee: Ending dual running consultation paper
      • CP22/1: Card-acquiring market review initial remedies consultation
      • CP22/2: Confirmation of Payee: Requirements for further participation in CoP
      • CP 22/1: Stakeholder submissions
      • CP 22/3: Card-acquiring market review remedies provisional decision
    • Announcements
      • Memorandum of Understanding about monitoring the IFR
      • PSR's open letter to the New Payment System Operator (NPSO)
      • The Payment Systems Regulator's work on authorised push payment scams
      • Memorandum of Understanding about monitoring the IFR
      • PSR's open letter to the New Payment System Operator (NPSO)
      • The Payment Systems Regulator's work on authorised push payment scams
    • Annual plans & reports
      • Payment Systems Regulator Annual Report and Accounts 2014/2015
      • PSR Annual Report 2015/16 - factsheet
      • Payment Systems Regulator Annual Report and Accounts 2015/16
      • Payment Systems Regulator Annual Plan and Budget for 2016/17
      • Payment Systems Regulator Annual Plan and Budget for 2018/19
      • Payment Systems Regulator Annual report and accounts 2017/18
      • Payment Systems Regulator Annual Plan and Budget 2015/16
      • PSR Panel annual report 2015/16
      • Factsheet - Annual Plan 2018/19
      • Policy Work Programme
      • PSR Panel Annual Report 2017/18
      • Payment Systems Regulator Annual Plan 2014/15
      • PSR Stakeholder reputation survey 2017
      • PSR Panel annual report 2016/17
      • Payment Systems Regulator Annual Plan and Budget for 2017/18
      • Payment Systems Regulator Annual Report and Accounts 2016/17
      • PSR Annual Report 2016/17 - factsheet
      • Perceptions Research 2016
      • Payment Systems Regulator Annual Plan and Budget 2019/20
      • Factsheet - Annual Plan 2019/20
      • Payment Systems Regulator Annual Report and Accounts 2018/19
      • Factsheet - Annual Plan and Budget 2020/21
      • Payment Systems Regulator Annual Plan and Budget 2020/21
      • The Payment Systems Regulator Limited Annual Report and Accounts 2019/20
      • Factsheet - Annual Report and Accounts 2019/20
      • Payment Systems Regulator Annual Plan and Budget 2021/22
      • Factsheet - Annual Plan and Budget 2021/22
      • Factsheet - Annual Report and Accounts 2020/21
      • Payment Systems Regulator Annual Report and Accounts 2020/21
      • Payment Systems Regulator Annual Plan and Budget 2022/23
      • Payment Systems Regulator Annual Report and Accounts 2021/22
      • Factsheet – Annual Report and Accounts 2021/22
      • Payment Systems Regulator Annual Report and Accounts 2014/2015
      • PSR Annual Report 2015/16 - factsheet
      • Payment Systems Regulator Annual Report and Accounts 2015/16
      • Payment Systems Regulator Annual Plan and Budget for 2016/17
      • Payment Systems Regulator Annual Plan and Budget for 2018/19
      • Payment Systems Regulator Annual report and accounts 2017/18
      • Payment Systems Regulator Annual Plan and Budget 2015/16
      • PSR Panel annual report 2015/16
      • Factsheet - Annual Plan 2018/19
      • Policy Work Programme
      • PSR Panel Annual Report 2017/18
      • Payment Systems Regulator Annual Plan 2014/15
      • PSR Stakeholder reputation survey 2017
      • PSR Panel annual report 2016/17
      • Payment Systems Regulator Annual Plan and Budget for 2017/18
      • Payment Systems Regulator Annual Report and Accounts 2016/17
      • PSR Annual Report 2016/17 - factsheet
      • Perceptions Research 2016
      • Payment Systems Regulator Annual Plan and Budget 2019/20
      • Factsheet - Annual Plan 2019/20
      • Payment Systems Regulator Annual Report and Accounts 2018/19
      • Factsheet - Annual Plan and Budget 2020/21
      • Payment Systems Regulator Annual Plan and Budget 2020/21
      • The Payment Systems Regulator Limited Annual Report and Accounts 2019/20
      • Factsheet - Annual Report and Accounts 2019/20
      • Payment Systems Regulator Annual Plan and Budget 2021/22
      • Factsheet - Annual Plan and Budget 2021/22
      • Factsheet - Annual Report and Accounts 2020/21
      • Payment Systems Regulator Annual Report and Accounts 2020/21
      • Payment Systems Regulator Annual Plan and Budget 2022/23
      • Payment Systems Regulator Annual Report and Accounts 2021/22
      • Factsheet – Annual Report and Accounts 2021/22
    • Market reviews
      • PSR MR15/1.1 - Final terms of reference: market review into the supply of indirect access to payment systems
      • PSR MR15/2.2 - Annex
      • PSR MR15/2.1 - Final terms of reference: market review into the ownership and competitiveness of infrastructure provision
      • PSR MR15/1.2 - Annexes
      • Responses to our interim report on the ownership and competitiveness of infrastructure provision in payment systems
      • PSR MR15/1.3 - Final report: market review into the supply of indirect access to payment systems
      • PSR MR15/1.3 - Factsheet
      • PSR MR15/1.2 - Factsheet
      • MR15/2.3 - Factsheet
      • Responses to our final report on the ownership and competitiveness of infrastructure provision in payment systems
      • PSR MR15/2.3 – Final report: market review into the ownership and competitiveness of infrastructure provision
      • Survey for payment service providers
      • Costs and benefits of migration to ISO 20022 in SEPA - Final Report
      • PSR MR15/2.2 - Interim report: market review into the ownership and competitiveness of infrastructure provision
      • Lipis report: Payment system ownership and access model
      • PSR MR15/1.2 - Access theory and practice report
      • PSR MR15/1.2 - Interim report: market review into the supply of indirect access to payment systems
      • MR15/2.2 - Factsheet
      • PSR MR15/1 Market review into the supply of indirect access to payment systems - draft terms of reference
      • PSR MR15/2.4 - Annex 3
      • PSR MR15/2.5 - Annex 3
      • PSR MR15/2.3 - Annexes
      • PSR MR15/2.4 - Annexes 1 & 2
      • PSR MR15/2 Market review into the ownership and competitiveness of infrastructure provision - draft Terms of Reference
      • MR 15/2.5 Market review into the ownership and competitiveness of infrastructure provision: remedies decision
      • MR 15/2.4 Market review into the ownership and competitiveness of infrastructure provision: remedies consultation
      • Responses to our interim report on the supply of indirect access to payment systems
      • PSR MR15/1 Responses to indirect access market review draft terms of reference
      • PSR MR15/2 Responses to infrastructure market review draft terms of reference
      • MR18/1.3 - Responses to our proposed pass-through analysis
      • MR18/1.6 - Consultation on our proposed approach to the profitability analysis
      • MR18/1.4 - Responses to our proposed approach to the merchant survey
      • MR18/1.6 - Responses to our consultation on our proposed approach to the profitability analysis
      • MR18/1.4 - Our merchant survey questionnaire
      • MR18/1.5 Responses to our consultation on the merchant survey questionnaire
      • MR18/1.6 - Responses to our proposed profitability analysis consultation
      • MR18/1.7 Annex on merchant survey technical report
      • MR18/1.7 Annex on merchant survey results
      • MR18/1.7 Annex 5 - Barriers to entry and expansion - Card-acquiring market review
      • MR18/1.7 - Glossary - Card-acquiring market review
      • MR18/1.7 - Annex 4 - Scheme fees - Card-acquiring market review
      • MR18/1.7 Annex 1 - Industry background - Card-acquiring market review
      • MR18/1.7 Annex 2 - Pass-through analysis - Card-acquiring market review
      • MR18/1.7 Annex 3 - Financial Review - Card-acquiring market review
      • MR18/1.7 - Market review into the supply of card-acquiring services: Interim report
      • Merchant survey disclosure in the market review into card-acquiring services
      • MR18/1.8 Market review into the supply of card-acquiring services: Final report
      • MR22/1.1: Market review of card scheme and processing fees
      • MR22/2.1 Market review of UK-EEA consumer cross-border interchange fees
      • PSR MR15/1.1 - Final terms of reference: market review into the supply of indirect access to payment systems
      • PSR MR15/2.2 - Annex
      • PSR MR15/2.1 - Final terms of reference: market review into the ownership and competitiveness of infrastructure provision
      • PSR MR15/1.2 - Annexes
      • Responses to our interim report on the ownership and competitiveness of infrastructure provision in payment systems
      • PSR MR15/1.3 - Final report: market review into the supply of indirect access to payment systems
      • PSR MR15/1.3 - Factsheet
      • PSR MR15/1.2 - Factsheet
      • MR15/2.3 - Factsheet
      • Responses to our final report on the ownership and competitiveness of infrastructure provision in payment systems
      • PSR MR15/2.3 – Final report: market review into the ownership and competitiveness of infrastructure provision
      • Survey for payment service providers
      • Costs and benefits of migration to ISO 20022 in SEPA - Final Report
      • PSR MR15/2.2 - Interim report: market review into the ownership and competitiveness of infrastructure provision
      • Lipis report: Payment system ownership and access model
      • PSR MR15/1.2 - Access theory and practice report
      • PSR MR15/1.2 - Interim report: market review into the supply of indirect access to payment systems
      • MR15/2.2 - Factsheet
      • PSR MR15/1 Market review into the supply of indirect access to payment systems - draft terms of reference
      • PSR MR15/2.4 - Annex 3
      • PSR MR15/2.5 - Annex 3
      • PSR MR15/2.3 - Annexes
      • PSR MR15/2.4 - Annexes 1 & 2
      • PSR MR15/2 Market review into the ownership and competitiveness of infrastructure provision - draft Terms of Reference
      • MR 15/2.5 Market review into the ownership and competitiveness of infrastructure provision: remedies decision
      • MR 15/2.4 Market review into the ownership and competitiveness of infrastructure provision: remedies consultation
      • Responses to our interim report on the supply of indirect access to payment systems
      • PSR MR15/1 Responses to indirect access market review draft terms of reference
      • PSR MR15/2 Responses to infrastructure market review draft terms of reference
      • MR18/1.3 - Responses to our proposed pass-through analysis
      • MR18/1.6 - Consultation on our proposed approach to the profitability analysis
      • MR18/1.4 - Responses to our proposed approach to the merchant survey
      • MR18/1.6 - Responses to our consultation on our proposed approach to the profitability analysis
      • MR18/1.4 - Our merchant survey questionnaire
      • MR18/1.5 Responses to our consultation on the merchant survey questionnaire
      • MR18/1.6 - Responses to our proposed profitability analysis consultation
      • MR18/1.7 Annex on merchant survey technical report
      • MR18/1.7 Annex on merchant survey results
      • MR18/1.7 Annex 5 - Barriers to entry and expansion - Card-acquiring market review
      • MR18/1.7 - Glossary - Card-acquiring market review
      • MR18/1.7 - Annex 4 - Scheme fees - Card-acquiring market review
      • MR18/1.7 Annex 1 - Industry background - Card-acquiring market review
      • MR18/1.7 Annex 2 - Pass-through analysis - Card-acquiring market review
      • MR18/1.7 Annex 3 - Financial Review - Card-acquiring market review
      • MR18/1.7 - Market review into the supply of card-acquiring services: Interim report
      • Merchant survey disclosure in the market review into card-acquiring services
      • MR18/1.8 Market review into the supply of card-acquiring services: Final report
      • MR22/1.1: Market review of card scheme and processing fees
      • MR22/2.1 Market review of UK-EEA consumer cross-border interchange fees
    • Policy statements
      • Policy Statement 16/1: The application of the Interchange Fee Regulation in the UK - Phase 1
      • Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
      • Policy Statement 16/3: The application of the Interchange Fee Regulation in the UK - Phase 2
      • PS 15/25: PSR regulatory fees 2015/16
      • The Competition and Markets Authority's guidance on voluntary redress schemes
      • PSR voluntary redress scheme application existing infringement decision
      • PSR voluntary redress scheme application: no pre-existing infringement decision
      • The approval of voluntary redress schemes for infringements of competition law
      • Final guidance on the PSR's approach as a competent authority for designation of alternative switching schemes under the PARs
      • PS 16/2: The application of the PARs 2015 in respect of alternative arrangements for switching accounts
      • Final Super-complaints Guidance
      • PS 18/12: PSR regulatory fees
      • Outcome of consultation on the development of a contingent reimbursement model
      • The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement - factsheet
      • PSR regulatory fees: 2018/19 fees figures
      • Authorised push payment scams: the role of payment system operators – final Terms of Reference
      • PSR PS 15/1: A new regulatory framework for payment systems in the UK
      • PSR PS17/1: Our decision on the Financial Penalties Scheme
      • The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement
      • Contactless mobile payments - our report
      • PS17/17 PSR regulatory fees 2017/18
      • Competition Act 1998 (CA98) Guidance
      • PSR PS17/3: Direct Debit Facilities Management – Switching providers - decision on changes to the Bacs Direct Debit rules
      • Markets Guidance
      • PS16/17 PSR regulatory fees 2016/17
      • Application for designation under the Payment Accounts Regulations (PARS)
      • Decision on designation under the Payment Accounts Regulations (PARs)
      • Factsheet - PSR Policy Statement 15.1
      • PSR PS 15/1A: Annexes to the Policy Statement
      • Responses to consultation feedback and final guidance documents
      • PSR PS19/2: Specific Direction 4a (Procurement: LINK)
      • CP19-2: Responses to our consultation on Specific Direction 9 (Crisis Communications: Visa)
      • PSR PS19/3 - Specific Direction 9 (Crisis Communications: Visa)
      • Business Impact Target 2019
      • Access and governance report on payment systems: update on progress
      • CP19/4: Responses and our final decision on our consultation on Specific Direction 10 (Confirmation of Payee)
      • CP19/4 Full responses to our consultation on Confirmation of Payee
      • RP19/1 - Data in the payments industry: Response to our discussion paper
      • DP18/1: Data in the Payments Industry - Responses to our discussion paper
      • PS20/1: Response to our consultation on varying Specific Direction 10 and decision
      • PS19/4 - Specific Direction 10 (Confirmation of Payee)
      • RP20/1 – Our final revised ‘day one’ Directions and response to consultation
      • CP19/5 - Responses to our discussion paper on the LINK interchange fee structure and summary of our roundtable discussion
      • First annual review of Specific Direction 8 (2020)
      • CP19/6: Responses to our Call for Views on our research into cash access, use and acceptance, and summary of our roundtable discussion
      • Application of the IFR: Final guidance
      • RP20/2 - Revision of our Powers and Procedures Guidance (PPG): Response to consultation on revisions to our PPG
      • Business Impact Target June to December 2019
      • Specific Direction 10 (Confirmation of Payee) (Varied February 2020)
      • Regulatory Technical Standards Regulation under the UK Interchange Fee Regulation as applies in the UK
      • Second annual review of Specific Direction 8 (2021)
      • PS21/1 – 2021 revised guidance on the Interchange Fee Regulation (IFR)
      • Guidance on the PSR’s approach to monitoring and enforcing compliance with the Interchange Fee Regulation (September 2021)
      • PS21/2 - Consumer protection in interbank payments - response to CP21/4
      • RP21/1 - Confirmation of Payee - response to our call for views CP21/6
      • PSR PS21/3: New Payments Architecture (NPA) regulatory framework published
      • Business Impact Target 2021
      • PSR RP21/2: Lowering risks to the New Payments Architecture (NPA) delivery – final changes to Specific Directions 2 and 3
      • Access and Governance Report on Interbank Payment Systems January 2022
      • PS22/1 Confirmation of Payee: response to consultation CP21/11 ending dual running
      • Policy Statement 16/1: The application of the Interchange Fee Regulation in the UK - Phase 1
      • Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
      • Policy Statement 16/3: The application of the Interchange Fee Regulation in the UK - Phase 2
      • PS 15/25: PSR regulatory fees 2015/16
      • The Competition and Markets Authority's guidance on voluntary redress schemes
      • PSR voluntary redress scheme application existing infringement decision
      • PSR voluntary redress scheme application: no pre-existing infringement decision
      • The approval of voluntary redress schemes for infringements of competition law
      • Final guidance on the PSR's approach as a competent authority for designation of alternative switching schemes under the PARs
      • PS 16/2: The application of the PARs 2015 in respect of alternative arrangements for switching accounts
      • Final Super-complaints Guidance
      • PS 18/12: PSR regulatory fees
      • Outcome of consultation on the development of a contingent reimbursement model
      • The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement - factsheet
      • PSR regulatory fees: 2018/19 fees figures
      • Authorised push payment scams: the role of payment system operators – final Terms of Reference
      • PSR PS 15/1: A new regulatory framework for payment systems in the UK
      • PSR PS17/1: Our decision on the Financial Penalties Scheme
      • The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement
      • Contactless mobile payments - our report
      • PS17/17 PSR regulatory fees 2017/18
      • Competition Act 1998 (CA98) Guidance
      • PSR PS17/3: Direct Debit Facilities Management – Switching providers - decision on changes to the Bacs Direct Debit rules
      • Markets Guidance
      • PS16/17 PSR regulatory fees 2016/17
      • Application for designation under the Payment Accounts Regulations (PARS)
      • Decision on designation under the Payment Accounts Regulations (PARs)
      • Factsheet - PSR Policy Statement 15.1
      • PSR PS 15/1A: Annexes to the Policy Statement
      • Responses to consultation feedback and final guidance documents
      • PSR PS19/2: Specific Direction 4a (Procurement: LINK)
      • CP19-2: Responses to our consultation on Specific Direction 9 (Crisis Communications: Visa)
      • PSR PS19/3 - Specific Direction 9 (Crisis Communications: Visa)
      • Business Impact Target 2019
      • Access and governance report on payment systems: update on progress
      • CP19/4: Responses and our final decision on our consultation on Specific Direction 10 (Confirmation of Payee)
      • CP19/4 Full responses to our consultation on Confirmation of Payee
      • RP19/1 - Data in the payments industry: Response to our discussion paper
      • DP18/1: Data in the Payments Industry - Responses to our discussion paper
      • PS20/1: Response to our consultation on varying Specific Direction 10 and decision
      • PS19/4 - Specific Direction 10 (Confirmation of Payee)
      • RP20/1 – Our final revised ‘day one’ Directions and response to consultation
      • CP19/5 - Responses to our discussion paper on the LINK interchange fee structure and summary of our roundtable discussion
      • First annual review of Specific Direction 8 (2020)
      • CP19/6: Responses to our Call for Views on our research into cash access, use and acceptance, and summary of our roundtable discussion
      • Application of the IFR: Final guidance
      • RP20/2 - Revision of our Powers and Procedures Guidance (PPG): Response to consultation on revisions to our PPG
      • Business Impact Target June to December 2019
      • Specific Direction 10 (Confirmation of Payee) (Varied February 2020)
      • Regulatory Technical Standards Regulation under the UK Interchange Fee Regulation as applies in the UK
      • Second annual review of Specific Direction 8 (2021)
      • PS21/1 – 2021 revised guidance on the Interchange Fee Regulation (IFR)
      • Guidance on the PSR’s approach to monitoring and enforcing compliance with the Interchange Fee Regulation (September 2021)
      • PS21/2 - Consumer protection in interbank payments - response to CP21/4
      • RP21/1 - Confirmation of Payee - response to our call for views CP21/6
      • PSR PS21/3: New Payments Architecture (NPA) regulatory framework published
      • Business Impact Target 2021
      • PSR RP21/2: Lowering risks to the New Payments Architecture (NPA) delivery – final changes to Specific Directions 2 and 3
      • Access and Governance Report on Interbank Payment Systems January 2022
      • PS22/1 Confirmation of Payee: response to consultation CP21/11 ending dual running
    • General
      • Responses to PSR CP 14/1 - C to H
      • Responses to PSR CP 14/1 - I to P
      • PSR Board minutes - November 2014
      • PSR Board minutes - October 2014
      • PSR Board minutes - September 2014
      • Policy - associate/senior associate
      • Data Protection Act 1998 Subject Access Request form
      • Complaints against the PSR form
      • Payments Strategy Forum Q&A
      • Forum - draft terms of reference
      • Carole Begent Q1 2015
      • PSR Board minutes - 30 September 2015
      • PSR Board minutes - 22 October 2015
      • Draft Super-complaints Guidance
      • Infographic - Who we are and what we do
      • Corporate governance of the PSR Limited
      • PSO DG Meeting summary 30 May 2017
      • PSO DG Meeting summary 13 June 2017
      • PSO DG Meeting summary 27 June 2017
      • PSR Panel Vacancy - Independent Expert
      • First Forum meeting - Strategy Setting Principles and Priorities
      • First Forum meeting - ANNEX 1 Strategy Setting Principles and Priorities
      • First Forum meeting - ANNEX 2 Summary of Discussions Held at the Payments Community Event
      • First Forum meeting - Forum Work Programme
      • First Forum meeting - Composition of the Payments Strategy Forum
      • First Forum meeting - Payments Strategy Forum Agenda
      • Second Forum meeting - Payments Strategy Forum agenda
      • Second Forum meeting - Payments Strategy Forum minutes 08102015 - final
      • Second Forum meeting - Payments Strategy Forum terms of reference - final
      • Second Forum meeting - Forum away day output
      • Second Forum meeting - Forum strategy; objectives, principles and structure
      • Second Forum meeting - Evaluation framework
      • Second Forum meeting - High level work programme
      • Second Forum meeting - Annex 1: High level work programme
      • Second Forum meeting - End user needs working group terms of reference - final draft
      • Second Forum meeting - End user needs working group work plan
      • Second Forum meeting - End user needs working group forum report
      • Second Forum meeting - Simplifying access to markets working group terms of reference
      • Second Forum meeting - Simplifying access to markets working group work plan
      • Second Forum meeting - Simplifying access to markets working group Forum report
      • Second Forum meeting - Financial crime working group terms of reference
      • Second Forum meeting - Financial crime working group work plan
      • Second Forum meeting - Financial crime working group Forum report
      • Second Forum meeting - Horizon scanning working group terms of reference
      • Second Forum meeting - Horizon scanning working group work plan
      • Second Forum meeting - Horizon scanning working group report
      • Second Forum meeting - Forum engagement
      • PSR CMA memorandum of understanding
      • Second Forum meeting - draft minutes
      • PSR Board minutes - 27 January 2016
      • PSR Board minutes - June 2018
      • PSR Board minutes - July 2018
      • Summary of key comments from submissions to PSR consultation CP18/2
      • Specific Direction 8
      • PSR Board minutes - September 2018
      • Responses to draft Terms of Reference to card-acquiring services market review
      • PSR MR18/1.2 - Final terms of reference: market review into the supply of card-acquiring services
      • Draft Variation of Specific Direction 4
      • PSR Board minutes - November 2018
      • The Scottish free-to-use ATM network
      • PSO DG Meeting summary 24 January 2017
      • PSO DG Meeting summary 7 February 2017
      • Specific Direction 2
      • ATM Impact Study - Summary findings
      • The PSR's letter to LINK
      • PSR Board minutes - May 2018
      • Protecting the UK's ATM network
      • Specific direction 5
      • Application for disputes form
      • PSO DG Meeting summary 20 December 2016
      • PSO DG Meeting summary 28 February 2017
      • Specific direction 6
      • PSO DG Meeting summary 1 November 2016
      • MoU between PSR and other financial regulators
      • PSO DG Terms of Reference
      • PSO DG Register of Interests
      • PSO DG Meeting summary 2 December 2016
      • PSR stakeholder reputation survey 2018
      • PSR Panel Terms of Reference
      • PSR Panel recruitment process
      • PSO DG Meeting summary 22 November 2016
      • Specific Direction 3
      • PSO and UKPA SLT briefing - January 2017
      • PSO Delivery Group: Communications Approach
      • The PSR's ATM reporting requirements
      • PSR Annual Report 2017/18 - factsheet
      • Administrative Priority Framework
      • PSO DG Meeting summary 10 January2017
      • PSR Penalties Guidance
      • PSODG Revised Terms of Reference
      • Egress user guide
      • Objectives Guidance
      • Hannah Nixon's letter to the Chair of the Treasury Select Committee January 2018
      • Exploratory analysis of the prospects for, and potential impacts of, ATM scheme competition
      • PSR Board minutes - 22 November 2017
      • PSR CP 14/1 - External reports: RPI paper on international approaches
      • Visa Europe Ltd (Visa Europe) - compliance report for 2017
      • PSR Annual Plan and budget 2017/18 - Factsheet
      • Responses to our consultation on the development of a contingent reimbursement model
      • PSR CP 14/1 - Supporting Paper 2: Payments industry strategy and areas for collaboration
      • Q2 2017 Stakeholder event costs
      • Our letter to the Chair of the Treasury Select Committee about Britain's free-to-use cash machines
      • LINK Scheme Ltd (LINK) - compliance report for 2017
      • PSR Board minutes - March 2018
      • PSR CP 14/1 - External reports: Accenture innovation report
      • PSR CP 14/1 - Questionnaire on Access to Card Payment Systems
      • PSR CP 14/1 - Supporting Paper 3: Ownership, governance and control of payment systems
      • PSR CP14/1 - Consultation questions response template
      • PSR CP 14/1 - External reports: RPI regulatory approach report
      • PSR CP 14/1 - External reports: KPMG infrastructure report
      • FOI request form
      • PSR CP 14/1 - External reports: Accenture governance report
      • PSR CP 14/1 - Supporting Paper 6: Regulatory tools
      • Cheque and Credit Clearing Company (C&CCC) - compliance report for 2017
      • PSR CP 14/1 - External reports: Ofcom / PSR joint study
      • PSR CP 14/1 - Questionnaire on access to interbank payment systems
      • The PSR's Financial Penalty Scheme
      • PSR CP 14/1 - Supporting Paper 4: Access to payment systems
      • MR15/2.4 - Factsheet
      • Factsheet - Outcome of our consultation about a contingent reimbursement model
      • PSR Board minutes - 13 September 2017
      • PSR Board minutes - 24 January 2018
      • PSR CP 14/1 - Supporting Paper 5: Interchange fees
      • PSR Specific Direction 7
      • ​Non-confidential responses to the March 2014 PSR call for inputs
      • FOIA and environmental information regulations fees statement
      • Faster Payments Scheme Ltd (FPSL) - compliance report for 2017
      • CHAPS Clearing Company Ltd (CHAPS Co) - compliance report for 2017
      • PSR CP 14/1 - External reports: London Economics report on competition and collaboration
      • Bacs Payment Schemes Ltd (BPSL) - compliance report for 2017
      • PSR CP 14/1 - Supporting Paper 1: The PSR and UK payments industry
      • MR15/2.5 - Factsheet
      • 2018 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
      • Stakeholder engagement manager/senior manager
      • PSR MR15/2.5 - Annexes 1 & 2
      • Responses to PSR CP 14/1 - A to B
      • Factsheet - Market review into the ownership and competitiveness of infrastructure provision
      • Visa Europe Ltd (Visa Europe) - compliance report for 2016
      • PSR Panel vacancies
      • PSR Board minutes - May 2014
      • Communications manager
      • Bacs Payment Schemes Ltd (BPSL) - compliance report for 2016
      • CHAPS Clearing Company Ltd (CHAPS Co) Faster Payments - compliance report for 2016
      • Responses to remedies consultation: Market review into the ownership and competitiveness of infrastructure provision
      • PSO DG Meeting summary 17 May 2017
      • PSR Board minutes - February 2015
      • Economist - technical specialist
      • Payments Community Roundtables Agenda
      • PSR Board minutes - 17 May 2017
      • PSO DG Meeting Summary 11 July 2017
      • Factsheet - Market review into the supply of indirect access to payment systems
      • Planning and operations senior associate
      • Competition and regulatory lawyers
      • Mastercard Inc - compliance report for 2016
      • Mastercard Inc - compliance report for 2017
      • PSR Board minutes - April 2014
      • Stakeholder engagement associate
      • Policy manager
      • Economist - associate/senior associate
      • Faster Payments Scheme Ltd (FPSL) - compliance report for 2016
      • PSR Board minutes - 21 June 2017
      • Decision notice – Cheque and Credit Clearing Company Ltd (C&CCC)
      • Responses to PSR CP 14/1 - R to Y
      • PSR Board minutes - July 2014
      • Cheque and Credit Clearing Company Ltd (C&CCCL) - compliance report for 2016
      • Link Scheme Ltd (Link Scheme) - compliance report for 2016
      • PSR Board minutes - March 2015
      • Working Group 2 - Discussion Paper 3 - Developing the Payments Strategy Forum terms of reference
      • PSR Board minutes - 4 June 2015
      • PSR Board minutes - 18 June 2015
      • Infographic - What the IFR means for consumers
      • PSR Board minutes - 22 March 2017
      • PSR Board minutes - 5 July 2017
      • Working Group 2 - Agenda
      • Working Group 3 - Discussion paper 4 - Progress on terms of reference
      • Working Group 3 - Presentation - How the Authorities will interact with the Forum
      • PSO DG Meeting summary 7 March 2017
      • Working Group 1 - Agenda
      • Working Group 1 - Discussion Paper 2 - Agreeing selection process for Independent Forum Chair
      • Working Group 3 - Agenda
      • PSO DG Meeting summary 14 March 2017
      • PSO DG Meeting summary 21 March 2017
      • PSO DG Meeting summary 28 March 2017
      • PSO DG Meeting summary 24 April 2017
      • PSR Board minutes - 12 May 2015
      • PSR Board minutes - 19 January 2017
      • Annual Plan Launch - Event costs
      • Working Group 1 - Discussion paper 1 - Agreeing the objectives and scope of the Payments Strategy Forum
      • PSR Board minutes - 21 July 2015
      • Hannah Nixon Q2 2015
      • Mark Falcon Q2 2015
      • First Forum meeting - Payments Community engagement
      • PSR Board minutes - 14 September 2016
      • PSR Board minutes - 8 December 2016
      • First Forum meeting - Payments Strategy Forum Terms of Reference – Draft
      • Carole Begent Q2 2015
      • PSR events and costs Q2 2015
      • PSR Board minutes - 9 November 2016
      • Hannah Nixon Q1 2015
      • Mark Falcon Q1 2015
      • PSR Board minutes - 27 November 2015
      • Carole Begent Q3 2015
      • Hannah Nixon Q3 2015
      • PSR Board minutes - 11 May 2016
      • PSR Board minutes - 22 June 2016
      • PSR Board minutes - 9 March 2016
      • PSR Board minutes - 13 July 2016
      • Original Specific Direction 4
      • Specific direction 4
      • Review of 'day one' directions - Responses to consultation CP18/1
      • PSR Board minutes - January 2019
      • PSR Responsibilities map and committee structure
      • PSR's open letter to Pay.UK Limited - May 2019
      • PSR Board minutes - March 2019
      • Factsheet - access and governance report June 2019
      • Privacy Notice
      • Card-acquiring services market review: General submissions received in Q1 2019 (other than in response to consultations)
      • Consultation on our merchant survey questionnaire
      • PSR Panel Annual Report 2018/19
      • Access and governance report on payment systems 2019 - Pay.uk
      • Access and governance report on payment systems 2019 - Visa Europe
      • Access and governance report on payment systems 2019 - Mastercard
      • Access and governance report on payment systems 2019 - LINK Scheme Ltd
      • PSR Board minutes - June 2019
      • Conflict of Interests policy for Non-Executive Directors
      • PSR regulatory fees: 2019/20 fees figures
      • PSR Board minutes - July 2019
      • PSR Board minutes - September 2019
      • PSR Board minutes - October 2019
      • PSR Board minutes - November 2019
      • PSR Specific Direction 1
      • PSR General directions
      • Factsheet - Our revised 'day one' Directions
      • The PSR Complaints Scheme
      • Senior Managers Regime - PSR statements of responsibility
      • Senior Managers Regime - Management responsibilities
      • Authorised push payment (APP) scams conference call – 30 March 2020
      • Q3 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q2 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q1 2019 Gifts, hospitality and expenses: Carole Begent
      • Q1 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q4 2018 Gifts, hospitality, expenses: Carole Begent
      • Q4 2018 Gifts, hospitality, expenses: Hannah Nixon
      • Q4 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q3 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
      • Q4 2016 Gifts Hospitality Expenses Carole Begent
      • Q4 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q2 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q2 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q3 2016 Gifts Hospitality Expenses Carole Begent
      • Q1 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q3 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q1 2016 Gifts Hospitality Expenses Carole Begent
      • Q2 2016 Gifts Hospitality Expenses Carole Begent
      • Q2 2017 Gifts Hospitality Expenses Carole Begent
      • Q3 2017 Gifts Hospitality Expenses Carole Begent
      • Q3 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q2 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
      • Q3 2018 - Gifts, Hospitality & Expenses: Carole Begent
      • Q1 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q1 2017 Gifts Hospitality Expenses Carole Begent
      • Q4 2015/16 Gifts Hospitality Expenses Hannah Nixon
      • Q4 2015/16 Gifts Hospitality Expenses Carole Begent
      • General Direction 1: Cooperative relationships with the PSR (2020)
      • General Direction 2: Access (FSBRA) (2020)
      • General Direction 3: Access (PSRs 2017) (2020)
      • General Direction 4: Service-user interests (interbank payment systems) (2020)
      • General Direction 5: Conflict of interest (FSBRA) (2020)
      • Specific Direction 1: Access (sponsor banks) (2020)
      • PSR Board minutes - January 2020
      • PSR Board minutes - March 2020
      • Powers and Procedures Guidance
      • Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation - June 2020
      • Powers and Procedures Guidance - June 2020
      • Card-acquiring services market review: General submissions received in Q1 2020 (other than in response to consultations)
      • PSR Board minutes - May 2020
      • Decisions on applications for exemption from the requirement to introduce Confirmation of Payee (CoP) - July 2020
      • DRAFT PSR internal review process explained
      • PSR internal review process explained
      • PSR Board minutes - June 2020
      • Complaints about the PSR form
      • PSR Panel Annual Report 2019/20
      • Access to cash factsheet - July 2020
      • Infographic - Our work protecting people from Authorised Push Payment (APP) scams
      • Q4 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q1 2020 Gifts, hospitality and expenses: Chris Hemsley
      • PSR regulatory fees: 2020/21 fees figures
      • PSR Board minutes - July 2020
      • Draft undertakings for the confidentiality ring used for pass-through disclosure
      • Pass-through disclosure in the market review into card-acquiring services
      • Infographic - What happens when a consumer uses a credit or debit card?
      • Payments through the ages
      • Usage of payment methods in the UK
      • PSR Board minutes - August 2020
      • FCA/PSR Access to Cash - Steering Group (meeting minutes - 16 October 2020)
      • Individual Rights Form
      • FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 30 September 2020)
      • FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 9 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 2 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 8 October 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 1 October 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 12 October 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 October 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 15 October 2020)
      • PSR Board minutes - September 2020
      • Q2 2020 Gifts, hospitality and expenses: Chris Hemsley
      • FCA/PSR Access to Cash - Steering Group (meeting minutes - 9 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (Terms of Reference)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 26 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 19 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 12 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 5 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 29 October 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 22 October 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 15 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (Terms of Reference)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 26 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 19 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 12 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 5 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 22 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 14 October 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (Terms of Reference)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 16 November 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 2 November 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 22 October 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (Terms of Reference)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 24 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 16 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 9 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 2 November 2020)
      • Q3 2020 Gifts, hospitality and expenses: Chris Hemsley
      • FCA/PSR Access to Cash - Steering Group (meeting minutes - 18 December 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 3 December 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 8 December 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 3 December 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 30 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 December 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 10 December 2020)
      • Consumer and SME Roundtable (minutes - 4 December 2020)
      • Responses to call for input on competition and innovation in the New Payments Architecture
      • PSR Board minutes - November 2020
      • PSR Board minutes - January 2015
      • PSR Board minutes - January 2021
      • Q4 2020 Gifts, hospitality and expenses: Chris Hemsley
      • 2019 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
      • 2020 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
      • Pay.UK’s responses to our consultation on the delivery of the NPA
      • Our proposed strategy
      • PSR regulatory fees: 2021/22 fees figures
      • PSR Board minutes - May 2021
      • PSR Board minutes - March 2021
      • Q1 2021 Gifts, hospitality and expenses: Chris Hemsley
      • PSR's open letter to Specific Direction 10 banks and UK Finance - July 2021
      • PSR Board minutes - June 2021
      • Payment Systems Regulator Panel Annual Report 2020-21
      • PSR Board minutes - July 2021
      • Q2 2021 Gifts, hospitality and expenses: Chris Hemsley
      • Disclosure of financial interests
      • Directorships and other positions
      • PSR quarterly update Autumn 2021
      • PSR Board Effectiveness Review 2021
      • PSR Board Minutes - September 2021
      • The PSR Strategy
      • PSR quarterly update Summer 2021
      • PSR quarterly update Summer 2020
      • PSR Board Minutes - November 2021
      • Specific Direction 11
      • Specific Direction 12
      • PSR Board Minutes - January 2022
      • PSR non-confidential decision: anti-competitive conduct in the prepaid card services sector
      • PSR Panel's Digital Payments Initiative report
      • Decision Notice: PSR investigation into NatWest Group banks’ non-compliance with the Interchange Fee Regulation
      • Q4 2021/22 Gifts, hospitality and expenses: Chris Hemsley
      • PSR Board Minutes - March 2022
      • Specific Direction 13
      • PSR regulatory fees: 2022/23 fees figures
      • PSR Board Minutes - May 2022
      • PSR Panel Recruitment - July 2022
      • PSR response to Digital Payments Initiative report
      • PSR Board Minutes - June 2022
      • Summary of stakeholder roundtables on card scheme and processing fees
      • Summary of stakeholder roundtables on cross-border interchange fees
      • Responses to PSR CP 14/1 - C to H
      • Responses to PSR CP 14/1 - I to P
      • PSR Board minutes - November 2014
      • PSR Board minutes - October 2014
      • PSR Board minutes - September 2014
      • Policy - associate/senior associate
      • Data Protection Act 1998 Subject Access Request form
      • Complaints against the PSR form
      • Payments Strategy Forum Q&A
      • Forum - draft terms of reference
      • Carole Begent Q1 2015
      • PSR Board minutes - 30 September 2015
      • PSR Board minutes - 22 October 2015
      • Draft Super-complaints Guidance
      • Infographic - Who we are and what we do
      • Corporate governance of the PSR Limited
      • PSO DG Meeting summary 30 May 2017
      • PSO DG Meeting summary 13 June 2017
      • PSO DG Meeting summary 27 June 2017
      • PSR Panel Vacancy - Independent Expert
      • First Forum meeting - Strategy Setting Principles and Priorities
      • First Forum meeting - ANNEX 1 Strategy Setting Principles and Priorities
      • First Forum meeting - ANNEX 2 Summary of Discussions Held at the Payments Community Event
      • First Forum meeting - Forum Work Programme
      • First Forum meeting - Composition of the Payments Strategy Forum
      • First Forum meeting - Payments Strategy Forum Agenda
      • Second Forum meeting - Payments Strategy Forum agenda
      • Second Forum meeting - Payments Strategy Forum minutes 08102015 - final
      • Second Forum meeting - Payments Strategy Forum terms of reference - final
      • Second Forum meeting - Forum away day output
      • Second Forum meeting - Forum strategy; objectives, principles and structure
      • Second Forum meeting - Evaluation framework
      • Second Forum meeting - High level work programme
      • Second Forum meeting - Annex 1: High level work programme
      • Second Forum meeting - End user needs working group terms of reference - final draft
      • Second Forum meeting - End user needs working group work plan
      • Second Forum meeting - End user needs working group forum report
      • Second Forum meeting - Simplifying access to markets working group terms of reference
      • Second Forum meeting - Simplifying access to markets working group work plan
      • Second Forum meeting - Simplifying access to markets working group Forum report
      • Second Forum meeting - Financial crime working group terms of reference
      • Second Forum meeting - Financial crime working group work plan
      • Second Forum meeting - Financial crime working group Forum report
      • Second Forum meeting - Horizon scanning working group terms of reference
      • Second Forum meeting - Horizon scanning working group work plan
      • Second Forum meeting - Horizon scanning working group report
      • Second Forum meeting - Forum engagement
      • PSR CMA memorandum of understanding
      • Second Forum meeting - draft minutes
      • PSR Board minutes - 27 January 2016
      • PSR Board minutes - June 2018
      • PSR Board minutes - July 2018
      • Summary of key comments from submissions to PSR consultation CP18/2
      • Specific Direction 8
      • PSR Board minutes - September 2018
      • Responses to draft Terms of Reference to card-acquiring services market review
      • PSR MR18/1.2 - Final terms of reference: market review into the supply of card-acquiring services
      • Draft Variation of Specific Direction 4
      • PSR Board minutes - November 2018
      • The Scottish free-to-use ATM network
      • PSO DG Meeting summary 24 January 2017
      • PSO DG Meeting summary 7 February 2017
      • Specific Direction 2
      • ATM Impact Study - Summary findings
      • The PSR's letter to LINK
      • PSR Board minutes - May 2018
      • Protecting the UK's ATM network
      • Specific direction 5
      • Application for disputes form
      • PSO DG Meeting summary 20 December 2016
      • PSO DG Meeting summary 28 February 2017
      • Specific direction 6
      • PSO DG Meeting summary 1 November 2016
      • MoU between PSR and other financial regulators
      • PSO DG Terms of Reference
      • PSO DG Register of Interests
      • PSO DG Meeting summary 2 December 2016
      • PSR stakeholder reputation survey 2018
      • PSR Panel Terms of Reference
      • PSR Panel recruitment process
      • PSO DG Meeting summary 22 November 2016
      • Specific Direction 3
      • PSO and UKPA SLT briefing - January 2017
      • PSO Delivery Group: Communications Approach
      • The PSR's ATM reporting requirements
      • PSR Annual Report 2017/18 - factsheet
      • Administrative Priority Framework
      • PSO DG Meeting summary 10 January2017
      • PSR Penalties Guidance
      • PSODG Revised Terms of Reference
      • Egress user guide
      • Objectives Guidance
      • Hannah Nixon's letter to the Chair of the Treasury Select Committee January 2018
      • Exploratory analysis of the prospects for, and potential impacts of, ATM scheme competition
      • PSR Board minutes - 22 November 2017
      • PSR CP 14/1 - External reports: RPI paper on international approaches
      • Visa Europe Ltd (Visa Europe) - compliance report for 2017
      • PSR Annual Plan and budget 2017/18 - Factsheet
      • Responses to our consultation on the development of a contingent reimbursement model
      • PSR CP 14/1 - Supporting Paper 2: Payments industry strategy and areas for collaboration
      • Q2 2017 Stakeholder event costs
      • Our letter to the Chair of the Treasury Select Committee about Britain's free-to-use cash machines
      • LINK Scheme Ltd (LINK) - compliance report for 2017
      • PSR Board minutes - March 2018
      • PSR CP 14/1 - External reports: Accenture innovation report
      • PSR CP 14/1 - Questionnaire on Access to Card Payment Systems
      • PSR CP 14/1 - Supporting Paper 3: Ownership, governance and control of payment systems
      • PSR CP14/1 - Consultation questions response template
      • PSR CP 14/1 - External reports: RPI regulatory approach report
      • PSR CP 14/1 - External reports: KPMG infrastructure report
      • FOI request form
      • PSR CP 14/1 - External reports: Accenture governance report
      • PSR CP 14/1 - Supporting Paper 6: Regulatory tools
      • Cheque and Credit Clearing Company (C&CCC) - compliance report for 2017
      • PSR CP 14/1 - External reports: Ofcom / PSR joint study
      • PSR CP 14/1 - Questionnaire on access to interbank payment systems
      • The PSR's Financial Penalty Scheme
      • PSR CP 14/1 - Supporting Paper 4: Access to payment systems
      • MR15/2.4 - Factsheet
      • Factsheet - Outcome of our consultation about a contingent reimbursement model
      • PSR Board minutes - 13 September 2017
      • PSR Board minutes - 24 January 2018
      • PSR CP 14/1 - Supporting Paper 5: Interchange fees
      • PSR Specific Direction 7
      • ​Non-confidential responses to the March 2014 PSR call for inputs
      • FOIA and environmental information regulations fees statement
      • Faster Payments Scheme Ltd (FPSL) - compliance report for 2017
      • CHAPS Clearing Company Ltd (CHAPS Co) - compliance report for 2017
      • PSR CP 14/1 - External reports: London Economics report on competition and collaboration
      • Bacs Payment Schemes Ltd (BPSL) - compliance report for 2017
      • PSR CP 14/1 - Supporting Paper 1: The PSR and UK payments industry
      • MR15/2.5 - Factsheet
      • 2018 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
      • Stakeholder engagement manager/senior manager
      • PSR MR15/2.5 - Annexes 1 & 2
      • Responses to PSR CP 14/1 - A to B
      • Factsheet - Market review into the ownership and competitiveness of infrastructure provision
      • Visa Europe Ltd (Visa Europe) - compliance report for 2016
      • PSR Panel vacancies
      • PSR Board minutes - May 2014
      • Communications manager
      • Bacs Payment Schemes Ltd (BPSL) - compliance report for 2016
      • CHAPS Clearing Company Ltd (CHAPS Co) Faster Payments - compliance report for 2016
      • Responses to remedies consultation: Market review into the ownership and competitiveness of infrastructure provision
      • PSO DG Meeting summary 17 May 2017
      • PSR Board minutes - February 2015
      • Economist - technical specialist
      • Payments Community Roundtables Agenda
      • PSR Board minutes - 17 May 2017
      • PSO DG Meeting Summary 11 July 2017
      • Factsheet - Market review into the supply of indirect access to payment systems
      • Planning and operations senior associate
      • Competition and regulatory lawyers
      • Mastercard Inc - compliance report for 2016
      • Mastercard Inc - compliance report for 2017
      • PSR Board minutes - April 2014
      • Stakeholder engagement associate
      • Policy manager
      • Economist - associate/senior associate
      • Faster Payments Scheme Ltd (FPSL) - compliance report for 2016
      • PSR Board minutes - 21 June 2017
      • Decision notice – Cheque and Credit Clearing Company Ltd (C&CCC)
      • Responses to PSR CP 14/1 - R to Y
      • PSR Board minutes - July 2014
      • Cheque and Credit Clearing Company Ltd (C&CCCL) - compliance report for 2016
      • Link Scheme Ltd (Link Scheme) - compliance report for 2016
      • PSR Board minutes - March 2015
      • Working Group 2 - Discussion Paper 3 - Developing the Payments Strategy Forum terms of reference
      • PSR Board minutes - 4 June 2015
      • PSR Board minutes - 18 June 2015
      • Infographic - What the IFR means for consumers
      • PSR Board minutes - 22 March 2017
      • PSR Board minutes - 5 July 2017
      • Working Group 2 - Agenda
      • Working Group 3 - Discussion paper 4 - Progress on terms of reference
      • Working Group 3 - Presentation - How the Authorities will interact with the Forum
      • PSO DG Meeting summary 7 March 2017
      • Working Group 1 - Agenda
      • Working Group 1 - Discussion Paper 2 - Agreeing selection process for Independent Forum Chair
      • Working Group 3 - Agenda
      • PSO DG Meeting summary 14 March 2017
      • PSO DG Meeting summary 21 March 2017
      • PSO DG Meeting summary 28 March 2017
      • PSO DG Meeting summary 24 April 2017
      • PSR Board minutes - 12 May 2015
      • PSR Board minutes - 19 January 2017
      • Annual Plan Launch - Event costs
      • Working Group 1 - Discussion paper 1 - Agreeing the objectives and scope of the Payments Strategy Forum
      • PSR Board minutes - 21 July 2015
      • Hannah Nixon Q2 2015
      • Mark Falcon Q2 2015
      • First Forum meeting - Payments Community engagement
      • PSR Board minutes - 14 September 2016
      • PSR Board minutes - 8 December 2016
      • First Forum meeting - Payments Strategy Forum Terms of Reference – Draft
      • Carole Begent Q2 2015
      • PSR events and costs Q2 2015
      • PSR Board minutes - 9 November 2016
      • Hannah Nixon Q1 2015
      • Mark Falcon Q1 2015
      • PSR Board minutes - 27 November 2015
      • Carole Begent Q3 2015
      • Hannah Nixon Q3 2015
      • PSR Board minutes - 11 May 2016
      • PSR Board minutes - 22 June 2016
      • PSR Board minutes - 9 March 2016
      • PSR Board minutes - 13 July 2016
      • Original Specific Direction 4
      • Specific direction 4
      • Review of 'day one' directions - Responses to consultation CP18/1
      • PSR Board minutes - January 2019
      • PSR Responsibilities map and committee structure
      • PSR's open letter to Pay.UK Limited - May 2019
      • PSR Board minutes - March 2019
      • Factsheet - access and governance report June 2019
      • Privacy Notice
      • Card-acquiring services market review: General submissions received in Q1 2019 (other than in response to consultations)
      • Consultation on our merchant survey questionnaire
      • PSR Panel Annual Report 2018/19
      • Access and governance report on payment systems 2019 - Pay.uk
      • Access and governance report on payment systems 2019 - Visa Europe
      • Access and governance report on payment systems 2019 - Mastercard
      • Access and governance report on payment systems 2019 - LINK Scheme Ltd
      • PSR Board minutes - June 2019
      • Conflict of Interests policy for Non-Executive Directors
      • PSR regulatory fees: 2019/20 fees figures
      • PSR Board minutes - July 2019
      • PSR Board minutes - September 2019
      • PSR Board minutes - October 2019
      • PSR Board minutes - November 2019
      • PSR Specific Direction 1
      • PSR General directions
      • Factsheet - Our revised 'day one' Directions
      • The PSR Complaints Scheme
      • Senior Managers Regime - PSR statements of responsibility
      • Senior Managers Regime - Management responsibilities
      • Authorised push payment (APP) scams conference call – 30 March 2020
      • Q3 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q2 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q1 2019 Gifts, hospitality and expenses: Carole Begent
      • Q1 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q4 2018 Gifts, hospitality, expenses: Carole Begent
      • Q4 2018 Gifts, hospitality, expenses: Hannah Nixon
      • Q4 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q3 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
      • Q4 2016 Gifts Hospitality Expenses Carole Begent
      • Q4 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q2 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q2 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q3 2016 Gifts Hospitality Expenses Carole Begent
      • Q1 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q3 2016 Gifts Hospitality Expenses Hannah Nixon
      • Q1 2016 Gifts Hospitality Expenses Carole Begent
      • Q2 2016 Gifts Hospitality Expenses Carole Begent
      • Q2 2017 Gifts Hospitality Expenses Carole Begent
      • Q3 2017 Gifts Hospitality Expenses Carole Begent
      • Q3 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q2 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
      • Q3 2018 - Gifts, Hospitality & Expenses: Carole Begent
      • Q1 2017 Gifts Hospitality Expenses Hannah Nixon
      • Q1 2017 Gifts Hospitality Expenses Carole Begent
      • Q4 2015/16 Gifts Hospitality Expenses Hannah Nixon
      • Q4 2015/16 Gifts Hospitality Expenses Carole Begent
      • General Direction 1: Cooperative relationships with the PSR (2020)
      • General Direction 2: Access (FSBRA) (2020)
      • General Direction 3: Access (PSRs 2017) (2020)
      • General Direction 4: Service-user interests (interbank payment systems) (2020)
      • General Direction 5: Conflict of interest (FSBRA) (2020)
      • Specific Direction 1: Access (sponsor banks) (2020)
      • PSR Board minutes - January 2020
      • PSR Board minutes - March 2020
      • Powers and Procedures Guidance
      • Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation - June 2020
      • Powers and Procedures Guidance - June 2020
      • Card-acquiring services market review: General submissions received in Q1 2020 (other than in response to consultations)
      • PSR Board minutes - May 2020
      • Decisions on applications for exemption from the requirement to introduce Confirmation of Payee (CoP) - July 2020
      • DRAFT PSR internal review process explained
      • PSR internal review process explained
      • PSR Board minutes - June 2020
      • Complaints about the PSR form
      • PSR Panel Annual Report 2019/20
      • Access to cash factsheet - July 2020
      • Infographic - Our work protecting people from Authorised Push Payment (APP) scams
      • Q4 2019 Gifts, hospitality and expenses: Chris Hemsley
      • Q1 2020 Gifts, hospitality and expenses: Chris Hemsley
      • PSR regulatory fees: 2020/21 fees figures
      • PSR Board minutes - July 2020
      • Draft undertakings for the confidentiality ring used for pass-through disclosure
      • Pass-through disclosure in the market review into card-acquiring services
      • Infographic - What happens when a consumer uses a credit or debit card?
      • Payments through the ages
      • Usage of payment methods in the UK
      • PSR Board minutes - August 2020
      • FCA/PSR Access to Cash - Steering Group (meeting minutes - 16 October 2020)
      • Individual Rights Form
      • FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 30 September 2020)
      • FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 9 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 2 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 8 October 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 1 October 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 12 October 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 October 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 15 October 2020)
      • PSR Board minutes - September 2020
      • Q2 2020 Gifts, hospitality and expenses: Chris Hemsley
      • FCA/PSR Access to Cash - Steering Group (meeting minutes - 9 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (Terms of Reference)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 26 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 19 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 12 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 5 November 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 29 October 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 22 October 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 15 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (Terms of Reference)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 26 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 19 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 12 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 5 November 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 22 October 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 14 October 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (Terms of Reference)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 16 November 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 2 November 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 22 October 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (Terms of Reference)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 24 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 16 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 9 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 2 November 2020)
      • Q3 2020 Gifts, hospitality and expenses: Chris Hemsley
      • FCA/PSR Access to Cash - Steering Group (meeting minutes - 18 December 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 3 December 2020)
      • FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 8 December 2020)
      • FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 3 December 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 30 November 2020)
      • FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 December 2020)
      • FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 10 December 2020)
      • Consumer and SME Roundtable (minutes - 4 December 2020)
      • Responses to call for input on competition and innovation in the New Payments Architecture
      • PSR Board minutes - November 2020
      • PSR Board minutes - January 2015
      • PSR Board minutes - January 2021
      • Q4 2020 Gifts, hospitality and expenses: Chris Hemsley
      • 2019 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
      • 2020 Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
      • Pay.UK’s responses to our consultation on the delivery of the NPA
      • Our proposed strategy
      • PSR regulatory fees: 2021/22 fees figures
      • PSR Board minutes - May 2021
      • PSR Board minutes - March 2021
      • Q1 2021 Gifts, hospitality and expenses: Chris Hemsley
      • PSR's open letter to Specific Direction 10 banks and UK Finance - July 2021
      • PSR Board minutes - June 2021
      • Payment Systems Regulator Panel Annual Report 2020-21
      • PSR Board minutes - July 2021
      • Q2 2021 Gifts, hospitality and expenses: Chris Hemsley
      • Disclosure of financial interests
      • Directorships and other positions
      • PSR quarterly update Autumn 2021
      • PSR Board Effectiveness Review 2021
      • PSR Board Minutes - September 2021
      • The PSR Strategy