Skip to main content
Payment Systems Regulator
  • About us
    • The PSR Strategy
    • Annual Plans and Budgets
    • Annual Report and Accounts
    • The PSR Executive Team
    • PSR governance
    • The PSR purpose
    • How the PSR is funded
    • How the PSR Panel works
    • Background to the PSR
    • Jobs at the PSR
    • Diversity, Equity and Inclusion
    • Frequently asked questions
    • Contact us
      • General enquiries
      • Complaints against the PSR
  • How we regulate
    • Regulatory framework
      • Legislation
      • General directions
      • Specific directions
      • Powers and procedures guidance
      • Written guidance
    • Who we regulate
    • Governance of payment systems
    • Financial Services and Markets Act 2023
    • Competition
    • Decision making committees
    • Memorandums of understanding
    • Working with other regulators
    • When you make a payment
    • Payment systems explained
  • Our work
    • Access to cash
    • Market reviews
    • Card payments
    • Innovation
    • APP scams
    • New Payments Architecture (NPA)
    • Strategy, Analysis and Engagement
    • Open Banking - Joint Regulatory Oversight Committee
    • Account-to-account payments
    • Research with consumers and SMEs
    • Access to payment systems
    • PSR work plan
  • Information for firms
    • Supervision
    • Complying with our rules
    • Enforcement
    • Complaints and disputes
  • Information for consumers
    • Ways of paying
    • How we help you
    • Our vision for payments
    • About the PSR
    • APP fraud performance data
    • APP fraud reimbursement protections
    • Warning - fraudsters posing as PSR employees
    • Unmasking how fraudsters target UK consumers in the digital age
  • News and updates
    • Latest news
    • Thought pieces
    • Events
    • Speeches
  • Publications
    • Consultations
    • Annual Plans and Reports
    • Market reviews
    • Policy statements
    • Corporate information
    • Legal directions and decisions
    • Forms
    • PSR News
    • Access and governance reports
    • Working group and forum documents
    • Open letters
    • PSR Strategy documents
Search
About Us

About us

Why we’re here and how we’re organised.

Msr Hero Image

The PSR Strategy

The Strategy recognises areas where payment systems are working effectively and highlights where more work is needed.
View
PSR governance

PSR governance

The PSR board is led by its chair, Aidene Walsh.
View
PSR purpose

The PSR purpose

Who are the PSR
View
How the PSR is funded

How the PSR is funded

The PSR annual budget and costs explained
View
How PSR Panel works

How the PSR Panel works

Input from industry experts helps inform our work
View
Background to the PSR

Background to the PSR

How the PSR went from an idea to a fully operational regulator
View
Policy Statement

The Policy Statement

A new regulatory framework for payment systems in the UK
View
Jobs

Jobs at the PSR

Working for an exciting regulator where you can really make a difference.
View

Further Information

  • Jobs at the PSR
  • Copyright
  • Handling classified information
  • Privacy and data
  • Accessibility statement
  • Procurement
  • Corporate responsibility
  • Whistleblowing
  • Freedom of information
  • Media enquiries
  • Speaker requests
  • Contact us
  • Diversity, Equity and Inclusion
  • Sitemap
  • Sign up for PSR updates

Contact the PSR

12 Endeavour Square, Stratford, London E20 1JN

Based in the Olympic Park, Stratford, we're easily reached via the Jubilee Line, Central Line, Elizabeth Line, DLR, and numerous bus and coach routes.

  • Switchboard 020 7066 1000

  • Contact centre 0300 456 3677

  • From abroad +44 20 7066 1000

  • Opening times 9am to 5pm, Monday to Friday

  • Email contactus@psr.org.uk

Follow us

  • Twitter
  • LinkedIn

© Copyright - Payment Systems Regulator 2025

scroll down