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Super-complaint from Which?

Published 07 10 2016

This is the full super-complaint from Which? relating to concerns it has around consumer safeguards in the market for push payments.

Which? is concerned that when consumers are tricked into transferring money to a fraudster via a ‘push’ payment (such as when the consumer instructs their bank to send money) there is not an appropriate level of protection compared to other types of payment.

Find out what the PSR is doing on our dedicated Which? super-complaint page.